Sales Associate - Nights and Weekends

Sales Associate

The Aubuchon Company is a 4th generation family company with 100+ retail locations that believes we don't need to choose between being a "mom and pop" and a modern-day competitor. Our success is a direct reflection of the diverse, fun and ambitious team members who deliver "The Aubuchon Difference" every day as a true market differentiator. We are a high-performing, family company looking to expand our team with people who have passion for the work we do and the humility to learn and grow with us.

Are you passionate about helping customers with their home improvement projects? We are looking for a Sales Associate to join our team! In this role, you will help create an exceptional shopping experience by providing knowledgeable service, assisting customers with product selection, and supporting daily store operations. If you enjoy working with people, solving problems, and staying active in a fast-paced retail environment, we'd love to meet you.

• Deliver friendly, knowledgeable customer service to create a positive and helpful shopping experience.
• Greet customers when they enter the store and thank them for their visit as they leave.
• Actively listen to customer needs and guide them to the right products and solutions for their projects.
• Recommend complementary products and explain product features, uses, and benefits.
• Direct customers to the appropriate department or team member when additional assistance is needed.
• Accurately process sales, returns, and exchanges using the point-of-sale (POS) system.
• Promote the store's loyalty program, monthly promotions, and in-store events.
• Encourage customers to share feedback through Google reviews or other approved channels.
• Keep aisles, shelves, and front-end areas clean, organized, and safe.
• Maintain product displays and ensure merchandise is properly stocked and labeled.
• Monitor inventory levels and communicate restocking needs to store leadership.
• Support online and curbside pickup orders, ensuring they are accurate and completed in a timely manner.
• Use Theatro communication technology to stay connected with team members and respond to customer needs.
• Develop knowledge in assigned departments to better assist customers with project-specific questions.
• Perform hands-on services such as key cutting, glass cutting, screen repair, propane filling, and cutting chain, rope, or wire.
• Assemble products and displays for customers and in-store merchandising.
• Operate forklifts and other powered equipment safely to move inventory and stock merchandise.
• Complete required safety training and report hazards or unsafe conditions to the Leader on Duty.
• Escalate customer concerns or complex product questions when needed.
• Follow all company policies, safety procedures, and Aubuchon Core Values.

Work Experience

• High school diploma or equivalent preferred.
• Prior retail or hardware experience is highly desirable.
• Must be at least 18 years old.
• Strong interpersonal and communication skills with a customer-first approach.
• Organizational and problem-solving skills.
• Basic math skills for transactions, inventory management, and project estimates.
• Ability to operate tools and machinery, including key-cutting machines, material-handling equipment, and forklifts.
• Willingness to complete forklift and propane certification within 90 days of hire.
• Positive, professional, and approachable demeanor.
• Flexibility to work weekends and adapt to business needs.
• Must be able to lift up to 50 lbs.; frequent lifting/carrying of up to 25 lbs.
• Ability to stand, walk, bend, twist, push, and reach throughout shifts.
• Must be comfortable working in an animal-friendly environment (accommodations available upon request).

Benefits

• 401(k) with Match Program Available Day 1
• PTO that increases with seniority!
• Wellness Program Earn $300 annually
• Team Member Assistance Program and Fund
• Discounted Pet Health Insurance
• Tuition Reimbursement Program
• Training and Growth Opportunities
• Team Member Discounts at all locations
• Company Discount Program for Tickets, Electronics, Vacations, and more!
• Pay ranging from $16 to $18 per hour

The Aubuchon Company is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. We do not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of The Aubuchon Company and we will not be obligated to pay a placement fee.