Medical Assistant Senior Care Liaison

Job Overview The Senior Medical Assistant (MA) provides clinical support to patients and assists care providers with clinical and administrative support. This position is for MA Care Liaison. Position supports home care orders, referrals, phone calls, and other delegated tasks from Complex Care Coordinators for the Child Health Clinic. Position will occasionally support in-clinic needs through visit intakes, vaccines, appointment scheduling, and other tasks. Additional Information Location/Dept: Child Health Clinic MA Care Liaison Job Details: 1.0 FTE; 40 hours/week - eligible for benefits Shift: Monday through Friday, with variable hours from 8AM to 6PM Duties & Responsibilities Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; arranging examining room instruments, supplies, and equipment. Conducts quality checks. Performs and supports patient reception including performing check-in and check-out, registration, scheduling and coordinating patient follow up visits. Creates moderately complex patient correspondence (i.e completes medication administration permission forms, refill request routing, etc.). Participates in Electronic Medical Record (EMR) medication management. May need to synthesize or compile data from multiple areas of medical record to complete forms. Independently initiates referrals and insurance pre-authorizations. Provides general office support including phone and fax management. Completes daily, weekly and monthly monitoring of reports and compliance. E.g. daily charge report, compliance with logs and checks, and etc. Serves as the preceptor for new staff including orientation, education, skill validation, tracking, assessment and monitoring progress. Ensures supplies are ready by monitoring inventory, stocking work areas, placing orders and verifying receipt. Participates in hospital committees as directed by leadership. Serves as a mentor, expert in clinical area/skill, a safety coach/specialist, and continuously assists in reviewing and assessing peers' skill set. Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations. Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment. Reports areas of concern to next care provider. Maintains patient confidence and protects operations by keeping patient care information confidential. Adheres to professional standards, policies and procedures, federal, state, and local requirements, and The Joint Commission standards. Supports patient care delivery by assisting health care providers during examinations; preparing laboratory specimens; performing basic testing; disposing of contaminated supplies; cleaning or preparing for sterilization of medical instruments; administering medications per policy and procedures; telephoning prescriptions to pharmacies and other duties within scope. Anticipates and leads in balancing workloads and MA assignments and maintaining patient/clinic flow by coordinating with providers and clinic team. Provides phlebotomy and advanced specimen processing (i.e., centrifuge, Meditech) when indicated. Completes lab test follow up and medical record documentation. Prepares and completes medical record for visit by recording patient information, treatment, and test results. Assists with patient "MyChart" enrollment. Participates in the standardized education of patients through written instructions and answering questions as directed by provider. Cross trains to multiple specialties/sub-specialties for front and back office (where applicable). Minimum Qualifications Degrees High School diploma or GED Area of Study Graduation from accredited Medical Assistant Program. Experience Required: One (1) year of experience in healthcare. Equivalency One year experience in health care may substitute for Medical Assistant graduation. Additional education may substitute for additional experience above required level. Licenses & Certifications BLS for Healthcare Providers / CPR and certification as a Certified Medical Assistant, Registered Medical Assistant, National Certified Medical Assistant, Nationally Registered Certified Medical Assistant, Certified Clinical Medical Assistant. Salary Information Pay is dependent on applicant's relevant experience. Hourly Range: $22.80 to $30.21 Benefits Information Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career. As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April. Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year. EEO Statement It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information. Estimated Close Date 12/30/2026 #J-18808-Ljbffr Children's Hospital Colorado