Assistant Property Manager

Teksky LLC

Position Overview: The Assistant Property Manager plays a key role in both leasing and resident services. You will be responsible for supporting the leasing, resident experience, marketing, and day-to-day operations in one of our Class-A residential properties to ensure strong occupancy and exceptional resident satisfaction. This role also helps cultivate a welcoming, positive living environment by engaging with residents, addressing needs proactively, and upholding Aria's service standards.

Key Responsibilities:

Optimize the luxury leasing experience and aggressively manage the lead to lease process.

Conduct property tours and ensure the property (tour paths, mini-models, curb appeal, leasing office, etc.) consistently presents well.
Conduct market surveys and shop reports to identify target demographics, pricing, and trends.
Develop and implement leasing strategy action plans to attract potential residents.
Assist prospective residents with the application process and provide information about lease terms and amenities.
Maintain accurate and organized records of leasing activity, applications, leases, and resident interactions.
Promote a positive living environment by organizing resident events and activities.
Respond to all prospect inquiries (phone, email, and in-person) in a timely and thoughtful manner.
Serve as the primary point of contact for current residents with any questions or concerns - Manage resident complaints or issues, escalating as needed, to ensure prompt resolution.
Collaborate with the marketing team to create effective promotional materials and campaigns.
Assist with all move-in and move-out processes including the collection of deposits and fees associated with the move-in.
Other duties as assigned.

Qualifications:

An ideal candidate must have 2-3 years of leasing/resident services. Previous experience in leasing or property management preferred.
High school diploma or equivalent; college degree in business, marketing, or related field is a plus.
Strong sales and/or management experience in multi-family housing, hospitality, or retail industries is preferred.
The ability to juggle multiple priorities in a fast-paced environment.
Creative sales and marketing techniques.
A passion for helping people find their next home.
Excellent customer service skills with a can-do attitude.
Excellent communication and interpersonal abilities.
Detail-oriented with strong organizational skills.
Proficiency in property management software and Microsoft Office Suite. Experience with Yardi and Livly is a plus.
Ability to travel to local businesses on foot, vehicle with the potential for needing to walk or stand for extended periods of time.
Knowledge of Fair Housing and Equal Employment.
The ability to work flexible hours, including evenings, weekends and holidays, as needed.

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Vacancy posted 5 days ago

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