Assistant Property Manager
Teksky LLC
Position Overview: The Assistant Property Manager plays a key role in both leasing and resident services. You will be responsible for supporting the leasing, resident experience, marketing, and day-to-day operations in one of our Class-A residential properties to ensure strong occupancy and exceptional resident satisfaction. This role also helps cultivate a welcoming, positive living environment by engaging with residents, addressing needs proactively, and upholding Aria's service standards.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Optimize the luxury leasing experience and aggressively manage the lead to lease process.
- Conduct property tours and ensure the property (tour paths, mini-models, curb appeal, leasing office, etc.) consistently presents well.
- Conduct market surveys and shop reports to identify target demographics, pricing, and trends.
- Develop and implement leasing strategy action plans to attract potential residents.
- Assist prospective residents with the application process and provide information about lease terms and amenities.
- Maintain accurate and organized records of leasing activity, applications, leases, and resident interactions.
- Promote a positive living environment by organizing resident events and activities.
- Respond to all prospect inquiries (phone, email, and in-person) in a timely and thoughtful manner.
- Serve as the primary point of contact for current residents with any questions or concerns - Manage resident complaints or issues, escalating as needed, to ensure prompt resolution.
- Collaborate with the marketing team to create effective promotional materials and campaigns.
- Assist with all move-in and move-out processes including the collection of deposits and fees associated with the move-in.
- Other duties as assigned.
Qualifications:
- An ideal candidate must have 2-3 years of leasing/resident services. Previous experience in leasing or property management preferred.
- High school diploma or equivalent; college degree in business, marketing, or related field is a plus.
- Strong sales and/or management experience in multi-family housing, hospitality, or retail industries is preferred.
- The ability to juggle multiple priorities in a fast-paced environment.
- Creative sales and marketing techniques.
- A passion for helping people find their next home.
- Excellent customer service skills with a can-do attitude.
- Excellent communication and interpersonal abilities.
- Detail-oriented with strong organizational skills.
- Proficiency in property management software and Microsoft Office Suite. Experience with Yardi and Livly is a plus.
- Ability to travel to local businesses on foot, vehicle with the potential for needing to walk or stand for extended periods of time.
- Knowledge of Fair Housing and Equal Employment.
- The ability to work flexible hours, including evenings, weekends and holidays, as needed.
Vacancy posted 2 days ago
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