Customer Service Representative
$20 per hourFull-time
Tax Relief Advocates
Customer Service Representative
Location: Irvine, CA | On-site || Department: Customer Service || Employment Type: Full-time
About the RoleAre you a people person who thrives in a fast-paced environment and loves making a real difference for clients? As a Customer Service Representative, you’ll be the friendly, knowledgeable first point of contact, guiding clients through their tax resolution journey with clarity, confidence, and care.
What You’ll Do- Act as a point of communication with clients, proactively updating and coordinating with Case Managers and Tax Professionals to keep cases moving forward.
- Deliver exceptional client service by professionally handling inbound and outbound calls, answering questions, and providing timely updates.
- Conduct outbound outreach to request important case documents and information from clients.
- Stay highly organized by prioritizing tasks, managing case files, and ensuring all documentation is accurate and up to date.
- Review, edit, and upload client documents efficiently into our systems.
- 1+ years of strong customer service experience.
- Tech-savvy and comfortable using Google Suite, Microsoft Office, CRM systems, and other standard business tools.
- Minimum typing speed of40+ WPM.
- Experience working in a high-volume call center environment or in a high-call-volume position (both inbound and outbound calls required).
- Impact - Every day, you’ll help real people escape financial stress and rebuild their lives.
- Growth - We’re a rapidly expanding company with plenty of room for career advancement.
- Supportive Culture - We value collaboration and continuous learning.
- High Client Satisfaction - With thousands of 5-star reviews, our clients consistently praise our expertise and results.
We’re looking for passionate, driven individuals who want to make a real difference while building a rewarding career in a purpose-driven organization.
Compensation
Hourly Pay: $20.00 per hour.
Commission: This position is also eligible for commission in addition to the hourly wage. Commission earnings are variable and based on individual production. Typical monthly commission earnings for employees in this role have ranged from approximately $300 - $500. Actual commission earnings vary based on individual performance and are not guaranteed.
Total Compensation: Actual compensation will vary based on hours worked, individual performance, and commission earnings. Commission earnings are paid pursuant to the Company's applicable commission plan.
The salary range represents the good-faith range the Company reasonably expects to pay for the position upon hire. Commission earnings are variable and are not guaranteed.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. is an Equal Opportunity Employer. We value diversity and encourage all qualified individuals to apply.
Vacancy posted 10 hours ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Irvine, CA vacancy
- ...Please send a cover letter note to share why you'd be a great fit for us. Qualifications: -Previous experience in sales, customer service, or other related fields -Strong negotiation skills -Ability to build rapport with clients -Excellent written and verbal communication...SuggestedWork at officeFlexible hours
Midland National Life Insurance Company
Irvine, CA2 days ago - ...integrity, mutual respect, student learning, service, responsiveness, innovation, diversity,... ...outbound dials and provide outstanding customer service to prospective students, fellow... ...as a Call Center, Customer Service Representative, receptionist, or office related...SuggestedPart timeWork at office
West Coast University
Irvine, CA4 days ago $17 per hour
...JOIN TAXRISE? At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and... ...- no cold calling, no chasing leads. As an Inbound Sales Representative, you'll work exclusively with warm, pre-qualified leads who...SuggestedHourly payFull timeAfternoon shiftTaxRise
Irvine, CA5 days ago- ...Job Description Job Description Work with Data Ticket, Inc. Customer Service! Role: Customer Call Center Representative - Call Center Agent In-Office Start date: Immediate/Actively Hiring Citation Processing Center is a team of individuals committed to...SuggestedFull timeWork at officeImmediate startMonday to FridayShift work
Data Ticket Inc.
Irvine, CA23 days ago $23.47 - $38.62 per hour
...involves delivering and collecting mail while interacting with customers along the route. USPS offers training to prepare you for success... ...: Deliver and collect mail on assigned routes Customer Service : Assist customers with postal needs and inquiries Administrative...SuggestedHourly payWork at officePostal Job resource
Irvine, CA12 days ago- ...Customer Service Representative Position As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer questions, resolve complaints, and process orders and requests. To succeed...Flexible hours
- Bring your energy to the role of Goodwill Customer Service Representative to perform responsibilities as a Customer Service Representative. Work with your team to maintain efficiency and high standards. Work with your team to maintain efficiency and high standards. Perks...Flexible hours
$52.52k
...Description The Call Center Representative answers all incoming calls from the main clinic... ...appropriate providers as part of the Patient Services team. This position is full-time... ...a busy call center or telephone based customer service (100+ calls per day) has basic...Full timeWork at officeMonday to FridayRotating shiftDay shift- ...Center Agent positions that will be responsible to: Answer calls in an efficient, courteous and accurate manner, while assessing customer needs and offering solutions; Demonstrate the desire to make customer's travel not only superior but memorable; Quickly identify and...Currently hiring
$19 - $22 per hour
...Job Description Job Description In-Office Mortgage Sales Representative – Loan Officer Career Track This is not a traditional call... ...Insurance Real estate Appointment setting Customer service with a strong sales component Cold calling or high-volume...Hourly payWork at officeImmediate startIndependence Home Loans
Irvine, CA25 days ago$50k - $75k
...Job Description Job Description Great Park Insurance Services Licensed Insurance Representative Great Park Insurance is seeking an experience Customer Service Representative (CSR) to join our office. We will rely on you for delivering service in a courteous,...Full timeWork at officeMonday to FridayShift workGreat Park Insurance Services Inc
Irvine, CAa month ago- ...diploma is required. • At least three years related medical customer service experience or similar is required. • Must be 18 years of... ...Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully...
SUNRISE RESPIRATORY CARE INC
Irvine, CAa month ago - ...Job Description Job Description Customer Service Liaison – OC Solar Customer Service | Orange County, CA | In-Office About OC Solar OC Solar is one of Southern California’s fastest, most reliable end-to-end solar contractors. We specialize in custom solar...For contractorsWork at officeRemote workFlexible hoursWeekend work3 days per week
Orange County Solar Contracting Services Inc
Irvine, CA10 days ago $16.9 - $17.5 per hour
RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER Job Category : Retail Stores Requisition Number : RETAI006808 Part-Time On-site Locations Showing 1 location Tustin Tustin, CA 92780, USA Description MICRO CENTER is the nation’s leading computer and electronic device big...Full timePart timeWork at officeShift workNight shiftDay shift$20 - $25.94 per hour
...Coordinator Qualifications:Experience and education equivalent to a B.A.3-5 years professional experience in finance, advertising or a service business disciplineAbility to prioritize, review the work of others and work in a fast-paced, rapidly changing environmentSpecial...The Planet Group
Irvine, CA3 days ago- ...development Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate...
- Job Description: We are seeking a detail-oriented and customer-focused Customer Service Representative to join our client's team in Irvine, CA . In this role, you will be responsible for processing customer orders, preparing shipping labels, answering phone calls, and...Work at office
$90k - $110k
...for managing the assigned clients and matters from intake through the lifecycle of the client while providing a high level of customer service to the Firm’s attorneys, secretaries, staff, and clients.Responsibilities:Communicate and coordinate all steps of the process...Full timeWork at officeBaker & Hostetler
Costa Mesa, CA6 hours ago- # Customer Service Representative IFully Remote • Irvine Office - Irvine, CA 92618## OverviewSalary Range$35,288.33 - $45,874.31 SalaryPosition TypeFull TimeTravel PercentageNoneCategoryCustomer Service## Description# Job Description SummaryUnder the direction of the Supervisor...Work at officeRemote work
$25 - $28 per hour
...with your recruiter to learn more. Base pay range $25.00/hr - $28.00/hr Our client is seeking a dependable and customer-focused Customer Service Representative to support daily operations and deliver a high level of service to customers. This role requires strong...Work at officeLocal area- About the job Customer Service Representative Bridgewater Consulting Group is a leading provider of strategic consulting services, dedicated to helping businesses optimize their operations, enhance customer experiences, and achieve measurable growth. With a commitment to...
$20 - $23 per hour
Ultimate Staffing Services is actively seeking a dedicated Customer Service Representative to join their client's team in California. This role is essential in ensuring that customer inquiries are handled promptly and efficiently, maintaining a high level of customer satisfaction...Hourly payFull timeWork at officeLocal areaMonday to Friday$23 per hour
...growing organization that provides technical products and services to a diverse customer base. They are known for their commitment to service... ...this is the role for you! Job Title: Customer Service Representative Location: Irvine, CA Type: Contract to hire Pay: $23/...Contract workWork at officeLocal area- ...with clients and provide solutions to ensure their vision is realized and enhance their buying experience. Job Overview Customer Service Representatives are responsible for assisting all customer segments including retail, contractor, fabricator and wholesale. You are...Contract workFor contractorsFlexible hours
- Precision Services Group (PSG) - Fullerton, CA Full-Time | In-Office Precision Services Group is looking for a Customer Service Representative to join our team in Fullerton. We are looking for someone who is organized, detail-oriented, responsive, and enjoys working...Full timeWork at office
$19 per hour
Customer Service Representative LAZ Parking California, LLC Address Irvine, CA Compensation $19.00/hour Job Type Customer service plus operations Description Position: Customer Service Representative Location: Irvine Pay Rate: $19.00/hr Hours: Part-time (20-30 hours...Part timeWork at officeLocal areaFlexible hoursShift workWeekend work- Join Our Team as a Customer Service Representative at View Cleaners About View Cleaners Established in 1976, View Cleaners is a family-owned, custom dry cleaning business renowned in Irvine and Ladera Ranch, specializing in designer garments and wedding gowns. We pride...Local area
- Our client is seeking a professional and customer-focused Customer Service Representative to serve as the primary point of contact for customers. This individual will be responsible for responding to inquiries, resolving issues, processing requests, and ensuring an exceptional...Work at officeLocal area
$16.9 per hour
...Costa Mesa, California 92626 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a...Weekly payTemporary workPart timeLocal areaFlexible hoursShift workNight shiftWeekend workAfternoon shift$25 per hour
Customer Service Representative$25.00 per Hour | Full-Time | On-Site | Irvine, CAJoin a Team That Supports Healthcare ExcellenceUSOC Medical is seeking a Customer Service Representative to join our growing team in Irvine, CA. About USOC Medical At USOC Medical, our mission...Hourly payFull timeMonday to Friday
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- hospital customer service representative Irvine, CA
- customer service representative data entry Irvine, CA
- client service specialist Irvine, CA
- customer success specialist Irvine, CA
- card services representative Irvine, CA
- service agent Irvine, CA
- e-commerce customer service representative Irvine, CA
- customer advisor Irvine, CA
- employee relations assistant Irvine, CA
- customer associate Irvine, CA