Retail Store Manager

Scandinavian Designs - Dania Furniture is looking for a Store Manager!

Location: 23676 US Hwy 19 North Clearwater, FL

Position: Full-time / exempt


Salary: Fixed bi-weekly salary of $2,692,31 - $2,884.62 for 6 months while training, then a guaranteed yearly base PLUS uncapped commission on Store sales, PLUS uncapped commission on personal sales!

What You'll Be Doing

• Inspire and create satisfied customers through honest, knowledgeable and ethical selling practices.
• Maximize sales growth, profitability, manage a team of sales associates, sales manager and warehouse associates in a commission-based sales environment.
• Communicate a compelling vision and operating plan with enthusiasm and clarity to your team, customers and community.
• Lead by example to make a positive team atmosphere dedicated to the company's mission of being recognized for the highest level of customer and team member satisfaction.
• Become an expert in our product and services through active self-led learning and company led product and service training.
• Set energizing sales goals, always striving to improve and create a culture that inspires associates in an encouraging and supportive way. Always actively seek feedback and practice new habits of success.
• Store Manager responsibilities include and not limited to:
  • Process sales including cash and credit, service and refund transactions accurately.
  • Greet our clients and answer our phones in a prompt, warm, professional and polite manner.
  • Process all after-sale service issues with empathy and by following company policy.
  • Assist in daily opening and/or closing procedures for store in accordance with policy.
  • Demonstrate effective de-escalation tactics when working with angry or dissatisfied customers. Work quickly and accurately to find resolutions when problems arise.
  • Maintain excellent appearance of the showroom and all store facilities.
  • Support the warehouse, store support and delivery drivers as needed.
  • Tag furniture, write service orders, answer phones and inquiries, check inventory, assist with assemblies and other duties as assigned.
  • Take responsibility for disciplinary actions on-site and be a proactive in the staffing needs of the store.

Who You Are

• Excellent communication skills and professional sales presentation and strong understanding of management practices.
• Able to read product and transaction information.
• The Store Manager is available to work a combination of days, evenings and weekends.
• Schedule includes weekends, some evenings, holiday work, inventory and other busy times.
• Able to successfully complete the pre-employment background check and drug check.
• Standing and walking most of the day.
• Some lifting and assisted lifting for floor displays and merchandise settings (30 lbs.).
• Some bending, kneeling and stooping.
• Light cleaning, vacuuming and dusting.
• Working with hand tools for assemblies.
• Occasional travel to customer sites and meetings.

Education:

• High School diploma or equivalent.
• Management experience in customer service, retail sales, interior design or consulting preferred and not required.
• 1~2 years or more in sales in a management role, retail and customer service experience encouraged.

SCANDINAVIAN DESIGNS - DANIA FUNITURE OFFERS

• Benefits for Full-time Associates* including:
  • Opt-in for Health benefits, Dental, Vision and Health Savings account (HSA)
  • 401K
• Work life balance
• Paid Time Off (PTO)
• Regular schedule
• Generous merchandise discounts
• Pet Insurance
• Tuition Assistance

*Benefits eligibility depends on scheduled hours.

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Who We Are

A family business 60+ years in the making, with +50 furniture showrooms and +700 employees across the U.S. Our sister-brands (Scandinavian Designs and Dania Furniture) are a contemporary home furnishings destination rooted in a love for Nordic culture, modern design and quality craftsmanship. We offer extensive product and sales training to facilitate career growth. Our compensation includes a competitive pay program, comprehensive health and retirement benefits.

In efforts to support the hiring of Veterans, please submit a DD214 or equivalent discharge paperwork from branches of the US Forces when applying for preferred for our preferred veteran hiring process.

We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.