Patient Experience & Service Recovery Advocate
SSM Health
SSM Health DePaul Hospital seeks a Patient Experience Analyst to enhance patient and customer experiences across the system. You will analyze feedback, coach teams, and guide improvement initiatives using patient experience metrics and surveys. You will partner with senior leaders, frontline staff, and departments to implement strategies that raise satisfaction scores, optimize complaint handling, and support a culture of compassionate care within a hybrid work environment. #J-18808-Ljbffr SSM Health
Vacancy posted 5 hours ago
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