Technical Support Lead, Field & Escalations
ecoATM
A leading technology support company in Louisville, KY is seeking a Lead to provide support for kiosks via CRM tools. Responsibilities include managing MS Queues, supporting front line agents, and addressing escalated technical issues. Candidates should have a high school diploma and 3+ years in customer service, along with strong multitasking and problem-solving skills. This position requires availability nights, weekends, and holidays. Benefits include performance incentives and a commitment to diversity and inclusion. #J-18808-Ljbffr ecoATM
- A leading technology company in Louisville, Kentucky seeks a motivated candidate for customer service management. The role requires 3+ years of experience in technical support and strong decision-making skills. Responsibilities include managing service queues and supporting...FieldTemporary work
- ...positive impact on the planet. Provide support to the entire field of kiosks through CRM tools via phone, email, and portal. The Lead researches difficult/escalated cases to provide next steps and... ...service experience, including technical support or call centre experience...Field16 hoursTemporary workWork experience placementNight shiftWeekend work
- Position Overview Provide support to the entire field of kiosks through CRM tools via phone, email, and portal. The Lead researches difficult/escalated cases to provide next steps and ensure appropriate... ...service experience to include technical support or call center required...Field16 hoursTemporary workWork experience placementNight shiftWeekend work
$114.4k - $157.2k
Sr. Electrical Construction Technical Services Lead We will work on world‑class data center projects... ...engineering and construction management to support our clients’ technology infrastructure... ...once their efforts move to the field. Effectively communicate with subcontractors...FieldFor contractorsFor subcontractorWork at officeHome office$7.25 per hour
...Programmer Syneos Health is a leading fully-integrated life... ...and progression; supportive and engaged line management; technical and therapeutic area training... ..., scope, or budget and escalates potential problems... ...overall knowledge in the field of clinical programming...FieldHourly payFull timeContract workWork at officeFlexible hoursShift work- ...challenges in the following fields. Information Technology (IT)... ...Duties and Responsibilities Support the organization's goals for... ...direction of management. Providing technical support for existing... ...receivable system. Recommend escalation action and communications to...FieldFull timeWork at office
$21 per hour
...Product Support Specialist I You'll join our team in our Field Services vertical — the team that provides... ...our software leading online troubleshooting... ...interactions to improve technical documentation and self... ...III team members for escalation Continuously...FieldHourly payWork at officeLocal areaRemote workFlexible hours- ...Customer Care Coordinator to support our national Technical Support team. This role... ...Monitor ticket queues and escalate aging or stalled cases to the... ...Support Specialist or team lead. Serve as the liaison between... ...call logistics between field technicians and customers to...FieldWork at office
- ...Responsible for reliable, prompt, and empathetic technical support to customers. Resolve technical issues,... ...monitor for quality issues. Complete field service reports to document reported... ...communication skills. Ability to de‑escalate customer issues calmly and problem‑...FieldFor contractorsRemote work
- ...problems in the aerospace industry supporting customers such as NASA, the... .... FreeFlyer is an industry-leading commercial-off-the-shelf (... ...prototypes or work with the technical support team to use the tool... ...mathematics, physics, or related field Basic familiarity with...FieldFull timeInternshipRemote workWorldwideMonday to Friday
$21 per hour
...ll join our team in our Field Services vertical — the team that provides support and expertise to field... ...and improve our software leading online troubleshooting... ...to improve technical documentation and self-... ...Level III team members for escalation Continuously improve your...FieldHourly payWork at officeLocal areaRemote workFlexible hours$28 - $30 per hour
Enterprise Technical Support Engineer (3rd Shift) 8pm-7am 4 days a week on... ...wanting to work with industry leading technology in a constructive... ...must be fixed on-site by a field service engineer. Build and... ...hotline shifts. Excellent de-escalation skills to reduce potential...FieldFull timeWork experience placementRemote workShift workNight shift- ...professional." We're hiring people early in their technical careers — including recent graduates,... ...bachelor's degree in a related technical field (Computer Science, Software Engineering,... ...and fix defects; provide technical support and resolution Participate in code reviews...FieldRelocation
$134.26k
...Description Are you interested in leading electrical engineering work that supports critical infrastructure and makes... ...power systems, power system analysis, field investigations, and construction‑... ...on projects aligned with your technical expertise and career goals. A sign...FieldH1bWork at officeRelocation packageFlexible hours$90k - $130k
...Louisville, KY An Application Engineer / Project Engineer / Technical Support Engineer is required to join a leading manufacturer specializing in air pollution control,... ...and direct communications with customers and field sales offices, specifically focused on filtration...FieldContract workFor subcontractorWork at office$100k - $130k
...Solutions Engineer Packsize is a leading provider of packaging... ...Integration Engineers to provide technical expertise and develop software... ...is responsible for the support of the sales, integration & implementation... ...Technology or a related field is required, advanced degrees...FieldFull timeWork experience placementWorldwide- Position Overview The Electrical Lead Field Engineer is responsible for overseeing all electrical... ...systems in the field, providing technical direction to field engineers, subcontractors... ..., schematics, and specifications to support installation and commissioning activities...FieldFull timeFor subcontractorRelocationWeekend work
- ...demographic groups and geographic locations. Lead and/or assist in the coordination and/or... ...spouses. Resource Fairs, Deployment Support Briefs, and spouse appreciation events.... ..., human/social services, or a related field OR four years of experience providing...FieldFor contractorsFor subcontractorRemote workWorldwide
- ...industry solutions. We are a leading travel intelligence company with... ...a strategic IAM program to support customer and employee-based... ...deliver solutions to complex technical issues and support projects and... ...technology or related fields; or equivalent work experience...FieldWork experience placementWork at officeWork from homeFlexible hours
- ...includes regular contact with team members for the development and support of their work. We strive to have a strong corporate culture... ...call center best practice metrics Assist in the resolution of escalated customer situations - be the final point for customer escalations...Hourly payFlexible hoursNight shift
- ...gather requirements and translate them into technical specifications. Maintain and enhance... ...quality and functionality. Provide technical support and troubleshooting for EDI-related... ...degree in Computer Science, IT, or related field (certifications in EDI or software development...Field
- ...accountability, and customer service. Whether your background is in technical support, field service, customer service, operations, administration, sales... .... Servant Leadership Our leaders are mentors first. They lead by example, invest in their teams, and are committed to...Field
$50k - $75k
...Program Support Coordinator Application Deadline: 31 July 2026 Department: Program Management Employment Type: Full Time Location: Louisville... ...of complex systems, from early concept and prototyping through fielded deployment. We are growing our program management team and...FieldFull timeContract workWork at office- Lead IAM Developer/Architect Locations This role requires... ...flexibility to support productivity and work‑life... ...security policies, technical standards, guidelines,... ...as point of technical escalation on complex problems. Creates... ...Technology or related field of study and a minimum...FieldTemporary workWork at officeLocal area2 days per week1 day per week
$865 - $1,195 per week
A logistics services provider is looking for a Transportation Support Coordinator to work remotely from home. This role involves assisting... .... This opportunity is perfect for those seeking to learn and grow in the logistics field. #J-18808-Ljbffr American Logistics AuthorityFieldRemote jobWork from homeFlexible hours$28 - $30 per hour
Technical Support Engineer - Louisville, KY Packsize is redefining the way businesses and their customers use and experience packaging around... ...center scripting and troubleshoot equipment issues. Support field service engineers in their tasks. Diagnose problems with limited...FieldRemote work- ...skilled and motivated traveling Electrical Field Supervisor/Superintendent to join our... .... Responsibilities Supervise and lead a team of electricians in the field,... ...repairs, and maintenance work. Provide technical guidance and support to electricians, troubleshooting complex...FieldFor contractorsFlexible hours
$116.36k - $155.15k
...and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’... ...building the future. The Role This is a highly technical and hands-on position requiring the selected candidate to both lead and participate in multiple team environments...Full timeTemporary workRemote work1 day per week- ...will be responsible for the technical development and enhancements... ...RESPONSIBILITIES Support the Infor Cloud Suite Industrial... ...desk activities and resolves escalated issues if necessary. Communicates... ...Technology or related field. 3-5 years of ERP development...FieldContract workImmediate start
- ...customer service. Summary/Objective:The Technical Integration Lead will own technical delivery of... ...templates and playbooks. ~Experience supporting deployment to multiple sites and scaling... ...Education: ~BS in Electrical/Computer Engineering or related field...FieldWork at officeFlexible hours
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