Senior Associate Product Management

Job-ID: 227655Category: TechnologyLocation: Dallas, TX, United States; Memphis, TN, United States; McLean, VA, United StatesWorkplace: HybridSchedule: Full timePosted: 2026-10-27Equal Opportunity Employer: EOE, including disability/vetsExceptional Hospitality Starts with YouThis role is based at one of our corporate offices in McLean, VA; Dallas, TX or Memphis, TNThis is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Senior Associate, Product Management, you will bring your technical skills to a hospitality company with an award-winning culture. On the Digital Product Management team, reporting to the Senior Manager Product Management, you will support projects that enhance our digital guest experience, focusing on customer-centric, data-driven usability.What you'll do during a typical day:Contribute to the Hilton Digital roadmap as it relates to portions of the digital property, shop, and book experiences.Write top-notch requirements, and work with your delivery pod to build and bring concepts to life for our customers.Pinpoint customer needs (owners, Hilton Honors members, guests, partners, and Team Members) to help define and prioritize product features that make the most impact.Define the product's success metrics, analyze/present data post-launch, and quickly act on trends.How you'll collaborate with others:Build trusted working relationships across Hilton, including working with engineering, design, data science and analytics, brands, property, policy/regulatory, and market-facing teams.Define and present new product concepts to technical and non-technical partners.Projects you'll take ownership of:Identify and build new features that improve the digital property experience for guests visiting our website.Define and prioritize customer experience features by working with UX, Technology, Marketing, and Analytics.What It Takes to Make the StayYou have these minimum qualifications:Three (3) years of professional work experience in Product, Customer Experience, Technology, or a related fieldExperience writing customer-centric user stories for web or mobile applicationsExperience writing detailed product specs and documentationExperience with web analytics tools, such as Adobe reporting suiteThis is a hybrid role and would require to be near one of our three US office locations (McLean, Dallas, Memphis)Travel up to 20%It would be useful if you have:Bachelor's Degree, or Associate's Degree plus 6+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experienceFive plus (5+) years of professional work experience in Product, Customer Experience, Technology, or a related fieldExperience using research to help craft a product roadmapeCommerce product experienceExperience in the hospitality, travel, or transportation industryHow We'll Help You ThriveAt Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel programOwn a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial futurePaid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parentsPersonalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved onesCrisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional careMental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)Generous paid time off (PTO) – Recharge, relax, and take time for what matters mostHealth & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family coveredFinancial security for your future – Our retirement plans make it easier to save for what's next*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $77,500 – $100,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.About the companyJoin an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands,and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore ourCareers Blogto see why we’re more than a great place to stay—we’re a great place to work.