Housing Case Manager

Job Overview Catholic Charities of Orange, Sullivan & Ulster is looking for a full‑time Housing Case Manager to work in its Sullivan County Case Management program. Hourly rate: $25.00/hour. This position comes with benefits. Summary The Housing Case Manager will work directly with Permanent Supportive Housing clients, their immediate family members, and indicated clinical staff to assess client needs, and ensure coordinated care. The Housing Case Manager will work closely with landlords and community providers to assist clients in accessing apartments and available resources. Performs quarterly service plan updates and progress reviews per policy and regulatory requirements. Maintains case record documentation in accordance with program policy and procedure. Must upkeep paper documents and get new documents when they become available such as leases and pay stubs. Identifies adequate and affordable housing for clients. Conducts HQS inspection for initial and annual apartments for clients as requested by the Sullivan County Supervisor. Maintains client confidentiality in accordance with agency policy and procedure, 42 CFR and Part 309, 14 NYCRR. Must get new Release of information yearly. Coordinates client care with case management department for assistance with treatment providers and referral sources, attending treatment‑planning conferences as requested. Monitors residence for cleanliness and safety. Maintains regular contact with housing clients, through phone, email, text plus including one home visit per month and one office visit, ensuring compliance with program rules and guidelines. Housing case manager must be available to participate in all Catholic Charities events such as Stuff the bus, Adopt A Family, Toy Drive, Food Pantry Distributions and anywhere as needed. Coordinates client referrals and follow‑up to community resources, such as vocational/educational, childcare, etc. Monitors residents’ ability to live independently successfully, i.e. performance of daily living skills, ease in utilizing community resources, and engagement in self‑help. Monitors each resident’s behavior to assure compliance with program rules and responsibilities and intervenes as indicated. Attends staff meetings and in‑service training as requested. Maintains current certification by attending relevant workshops and training. Performs other duties as requested. Position Type and Expected Hours of Work This is a full‑time position. Days and hours of work are 9:00 AM to 5:00 PM Monday–Friday. Additional hours may be required to meet program deadlines, client needs and attend events. Working Conditions and Physical Demands Ability to work with the public and/or under potentially stressful conditions. Must understand client engagement and de‑escalation techniques. Prepare comprehensive progress notes in a timely fashion. Mobility to various apartment sites within the County withing the times and days that work for the clients we serve. Must be able to stand for long periods of time, and be able to safely enter and exit buildings, and client homes in various weather conditions. Must be able to lift at least 25 pounds. Qualifications Education and experience required: GED or High School Diploma. Associates or Bachelor’s Degree in related field preferred. CASAC or CASAC‑T desirable. At least one year of experience working with clients with mental health disorders and/or recovering from chemical dependency. Skills, licenses and/or competencies required: Must possess and maintain a clean NYS driver’s license throughout employment and have reliable transportation. Effective oral, written and computer skills; effective interpersonal skills in working with clients and community liaisons. #J-18808-Ljbffr Catholic Charities Archdiocese of New York