QA Supervisor - F&B Manufacturing - 1st Shift - On-Site

Job Description

Job Description

Here at Lassonde Pappas, we are family-owned and operated. As an employer, we offer a safe, clean, and friendly work environment for our staff to grow. We frequently offer fun events, lunches, rewards, and other incentives to show appreciation to our employees for their dedication to our ever growing company.

 

POSITION SUMMARY

The QA Supervisor  reports to the QA Manager  and is based out of our Boardman, Ohio location. This individual will be responsible for coordinating quality control activities while demonstrating leadership, interpersonal skills, rigor, and strong initiative.

 

Primary Responsibilities include :

 

Supervising the Quality Control Department

• The QA Supervisor assigns and prioritizes tasks within the team according to production contingencies and needs.
• They maintain a positive work environment that fosters accountability and teamwork.
• They ensure good flexibility within the team to build a versatile workforce.
• They encourage and motivate employees to generate improvement ideas.
• They ensure that analyses are performed in accordance with the established quality system (method, frequency).
• They oversee processes to ensure non-conformances are identified and placed in quarantine, and they ensure the necessary follow‑up so that a quick decision can be made.
• They report retention trends to management according to the established frequency.
• They identify corrective actions to prevent recurrence of non‑conformities.
• They propose improvement opportunities for processes, work methods, and work organization.
• They respond to production contingencies: problem‑solving, decision‑making, recipe adjustments, etc.

 

Production Verification

• The person in this role supervises and supports the QC technicians in verifying production reports (operator reports, charts, records) prior to releasing finished products.

 

Training

• They oversee the onboarding of new technicians and provide appropriate training.
• They evaluate technicians and provide improvement tools.
• They identify training needs to maintain a high‑performing and versatile team.
• They contribute to the general training of all employees in the facility by supporting cross‑department training initiatives and ensuring quality‑related requirements are understood and applied across the plant.

 

Material Orders

• They ensure the availability of necessary laboratory materials (pocket thermometers, reagents, stationery), place orders, and manage inventory.
• Perform other related duties as required and assigned

 

LEAD RESPONSIBILITIES

• Quality system oversight — Provide feedback to the QA Manager on system performance and ensure the validity and relevance of quality system elements.
• Continuous improvement leadership — Identify improvement opportunities in processes, methods, and work organization.
• Non‑conformity management — Ensure non‑conformities are identified, quarantined, tracked, and resolved quickly; analyze trends and propose corrective actions.
• Production decision‑making — Respond to production contingencies, troubleshoot issues, and make technical decisions (e.g., recipe adjustments, pH corrections).
• Verification oversight — Support QC technicians in reviewing production reports before product release.
• Training strategy — Identify training needs to maintain a high‑performing, versatile team.
• Resource planning — Ensure laboratory materials are available and manage inventory and purchasing.

 

SUPERVISORY RESPONSIBILITIES

• · Team task assignment — Assign and prioritize tasks for QA technicians based on production needs.
• · Team leadership — Maintain a positive work climate that promotes accountability and teamwork.
• Staff flexibility — Build and maintain a versatile team.
• Employee engagement — Encourage technicians to propose improvement ideas.
• Training and onboarding — Train new technicians and provide ongoing coaching.
• Performance evaluation — Effectively communicate all performance indicators and objectives to employees. 
• Supervision of QC technicians — Support QC technicians in verifying production documentation.

 

EDUCATION AND EXPERIENCE

 

Minimum Required Qualifications

• Bachelor’s degree (B.A./B.S.) from a four-year college or university; or three or more years related experience and/or training; or equivalent combination of education and experience. 
• Five years of experience in QC/Food with experience in manufacturing environment preferred. Experience with managing direct reports is required. 
• Must have technical understanding of food safety including manufacturing, quality, HACCP, and GMP operations
• Knowledge of microbiology and formulation of products is preferred
• Must have strong ability to apply basic statistical concepts to problem solving and root cause analysis, and ability to use spreadsheets.
• Must possess strong analytical skills to use laboratory equipment
• Strong analytical and synthesis skills required to consider various parameters and make quick, informed decisions.
• Excellent interpersonal approach and listening skills to create synergy with employees.
• Must be meticulous and well-organized.
• Must demonstrate initiative.
• Must have excellent verbal and written communication skills
• Must be detailed oriented and can multi-task
• Must have excellent time management skills

 

Additional Preferred Qualifications

• Experience in a unionized environment
• Experience in customer USDA, FDA, and SQF audits
• Experience in report writing
• Must be detail oriented and have the ability to multi-task

 

 

 

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

This position requires sufficient physical ability to work in a production setting.

 

FREQUENT: Ability to talk and hear; ability to stand, walk, climb stairs, stoop, bend and/or crouch; push/pull; lift up to 50 pounds; use of hands and fingers to operate machinery/equipment and all manual and electronic equipment in area of responsibility. Exposure to wet and humid conditions and fluctuations in ambient temperature (seasonal).