Landscape Crew Leader

Description About Joshua Tree At Joshua Tree, we take pride in both the work we do and the relationships we build. We deliver exceptional quality and earn our clients’ trust by serving as trusted advisors who truly care for their properties. For our team, it’s about more than just completing a job, it’s about delivering an experience that leaves every client confident in choosing Joshua Tree. We’re looking for an experienced Landscape Crew Leader who takes pride in their work, enjoys working outdoors, and knows how to lead a team. The right person understands that success means more than completing a job. It means delivering quality results, supporting the crew, and providing the level of customer service our clients expect from Joshua Tree. Position Overview The Landscape Crew Leader is responsible for leading an assigned crew in the field and ensuring landscape projects are completed safely, efficiently, and according to Joshua Tree’s quality standards. This is a hands-on leadership role focused on planting, mulching, laying sod, and other advanced landscaping and installation work. The Crew Leader directs daily crew activities, follows the assigned route, monitors production, and ensures jobs are completed on schedule. This role also involves communicating with clients, answering questions within the scope of the work, and delivering a professional, positive experience while representing Joshua Tree on client properties. The Landscape Crew Leader reports to the Landscape Division Manager and communicates job progress, crew performance, and any issues that may affect the day’s schedule. The ideal candidate has proven leadership experience, strong customer service skills, and a commitment to quality workmanship and client satisfaction. Key Responsibilities Lead and Develop Your Crew Direct daily field activities and assign tasks to crew members based on job requirements. Review job details and instructions to ensure the crew understands the work expected. Provide hands-on guidance, coaching, and feedback to help team members improve. Monitor individual and team performance and communicate progress, concerns, and training needs to the Landscape Division Manager. Set a positive example through reliability, communication, professionalism, and a strong work ethic. Encourage teamwork, accountability, and pride in the quality of work being completed. Complete Quality Landscape Installations Lead and participate in assigned landscaping projects, including planting, mulching, laying sod, and other advanced landscaping and installation work. Ensure the crew has the necessary materials, tools, and equipment to complete assigned jobs. Ensure work is completed according to job specifications and Joshua Tree’s quality standards. Inspect completed work, address issues when possible, and leave job sites clean and orderly. Communicate unexpected site conditions, material shortages, or changes that may affect the work. Follow the Daily Route and Maintain Production Follow the assigned daily route and complete the jobs scheduled for the day. Keep the crew organized and focused on completing each job efficiently and on schedule. Monitor job progress and production throughout the day. Communicate delays, unexpected job conditions, material shortages, or other issues that could affect scheduled completion times to the Landscape Division Manager promptly. Document completed jobs and submit required service records and updates accurately and on time. Follow job instructions and updates communicated by management. Deliver Exceptional Customer Service Provide exceptional customer service by treating every client, property, and interaction with care, respect, and professionalism. Communicate clearly and courteously with clients while work is being completed on their property. Help clients feel informed and confident by explaining the work being performed within the scope of the assigned job. Represent Joshua Tree as a trusted advisor by building relationships, following through on commitments, and demonstrating genuine care for each client’s property. Take pride in the details and ensure the completed work reflects Joshua Tree’s standards for quality and service. Listen to client questions and concerns, respond professionally, and communicate requests or issues outside the approved scope of work to the Landscape Division Manager. Understand that every interaction is an opportunity to strengthen client trust and deliver an exceptional experience. Maintain Safety and Equipment Ensure crew members follow company safety procedures and use required personal protective equipment. Operate landscape installation equipment safely and ensure tools and equipment are handled properly. Report equipment issues, injuries, property damage, and safety concerns promptly. Address potential safety or quality concerns before they become larger problems. Who Will Succeed in This Role? The right person takes pride in quality work and understands that effective leadership means more than getting the job done. They know how to keep a crew organized, communicate expectations, solve problems, and take responsibility for results. You’ll be a good fit if you: Lead by example and set clear expectations for your crew. Take initiative and look for ways to keep work moving efficiently. Hold yourself and your team accountable for quality, productivity, and safety. Communicate openly when something goes wrong or a job needs attention. Treat clients with care and professionalism, even when challenges arise. Take pride in building client trust and delivering an experience that reflects Joshua Tree’s standards. Balance getting the job done efficiently with making sure the work is done right. Grow With Joshua Tree We believe strong teams are built by developing good people. As Landscape Crew Leader, you’ll have the opportunity to continue strengthening your leadership skills, improve crew performance, and take on greater responsibility with support from the Landscape Division Manager. You’ll play an important role in helping Joshua Tree deliver quality landscape work, build lasting client relationships, and maintain the high standards our clients expect. Position Type & Benefits This is a full-time, hourly position with Joshua Tree. We value our team members and offer benefits designed to support their time off, well-being, and future. Benefits include: Paid time off (PTO) Sick time Company-matched 401(k) Paid holidays Requirements Qualifications Required 3-5 years of experience leading a landscaping crew or in a comparable landscape crew leadership role. Valid driver's license and a clean driving record that meets company requirements. Experience towing a trailer and the ability to tow and maneuver it safely. Proficiency operating landscape installation equipment and tools. Exceptional customer service and communication skills, including the ability to interact professionally with clients, listen to their concerns, and build trust. Ability to represent Joshua Tree’s commitment to exceptional quality, white-glove service, and trusted advisor relationships with clients. Proven ability to lead a crew, manage daily production, and hold team members accountable. Strong organization, problem-solving, and time-management skills. Ability to work outdoors for extended periods in Florida heat and varying weather conditions while following safety procedures. Ability to perform the physical tasks associated with landscape installation, with or without reasonable accommodation. Dependability, initiative, and a commitment to quality workmanship and safe work practices. Ability to complete required job documentation accurately and on time. Preferred Experience with landscape installations, including planting, mulching, laying sod, and other advanced landscaping work. Experience coordinating materials, tools, and equipment for daily jobs. Experience monitoring labor productivity, job progress, or production goals. #J-18808-Ljbffr Joshua-Tree-Inc