Legal Office Associate II- Child Support Receptionist

Non-exempt (compensatory and/or overtime eligible); full-time; 40 hours per week; Monday - Friday; 8:00 a.m. - 5:00 p.m.; full-benefits This position performs specialized legal administrative, case management, and customer service work for the Child Support Division of the State's Attorney's Office. The position manages assigned legal case activities, prepares and processes legal documents, reviews and distributes discovery materials, coordinates case-related information, maintains case records, communicates with attorneys, law enforcement agencies, courts, defendants, and the public, and provides administrative support for legal proceedings and office operations. Supervision is received from the Child Support Services Administrator and Chief of the Child Support Division. NOTE: The upper pay range reflects possible wage rates for internal County transfers and promotions, which are calculated per County policy. For external hires, offers are made at the base wage rate. The State’s Attorney’s Office strives to ensure equal opportunities and access for its workforce, applicants, and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for residents,

TOTAL COMPENSATION PACKAGE:

Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee. 11 days of Vacation leave with increase after 2 years of employment 15 days of Sick leave with unlimited annual carryover 11 paid holidays, plus 2 additional floating holidays (10 and 11 month employees may not receive all holidays) Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending Employee Health Center with no or low-cost primary and urgent care 100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit County and Employee funded Defined Benefit Pension Plan Vesting after 5 years of service Additional service credit for eligible previous public service, military service, etc. Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program Generous Tuition Reimbursement Program Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan NOTE: Benefited employees will accrue service and leave based on the FTE and/or hours worked per calendar year. For more information, visit our benefits page on the Frederick County Government job opportunities webpage. Answer telephone calls, respond to inquiries, provide information, take messages, and direct callers or visitors to appropriate staff, courtrooms, agencies, or resources Receive, review, process, distribute, and maintain incoming and outgoing mail, electronic filings, correspondence, court documents, and legal records Create, process, maintain, and update legal case files, case management records, court dockets, and related documentation Review, redact, prepare, distribute, and file discovery materials, supplemental discovery, pleadings, motions, responses, and other legal documents Draft, process, and file routine legal motions, petitions, notices, correspondence, and related court documents as directed by attorneys Request, review, track, and process criminal histories, certified driving records, blood test results, drug test results, law enforcement reports, and other evidentiary materials Communicate and coordinate with attorneys, law enforcement agencies, courts, defense counsel, social service agencies, and other stakeholders to obtain, verify, and distribute case-related information Review and process incoming motions, correspondence, court filings, attorney requests, and defendant inquiries; update records and route information as appropriate Coordinate court check in of parties on court hearing days and communicate with the Clerk’s Office and the Court regarding Court hearings Prepare and maintain the child support dockets in the division case management system and work closely with the Department of Social Services and the Divisions Assistant State’s Attorneys Assist clients, defendants, attorneys, agencies, and members of the public at service counters, by telephone, and through electronic communications Manage assigned caseloads, monitor case deadlines, prioritize workload, and ensure timely completion of required legal and administrative actions Maintain confidentiality and security of sensitive legal, criminal justice, victim, and defendant information Attend meetings, trainings, and professional development activities as assigned Perform other related duties as required To perform this job successfully, an employee must be able to perform all essential functions satisfactorily. Any employee's position may not be assigned all functions or equipment listed above, and the examples may not cover all functions or equipment that may be assigned. Reasonable accommodations may be provided to enable individuals with disabilities to perform their essential functions. The qualifications/requirements, knowledge/skills/abilities and physical requirements or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. High school graduation or the equivalent Minimum of 2 years of work experience in office administration, customer service, or clerical support Substitutions for the above-listed required education and experience is any level college degree could substitute for the required work experience described above or completion of the State Attorney internship program with a High School Diploma could substitute for the required work experience described above.

KNOWLEDGE / SKILLS / ABILITIES:

Knowledge of office operations, processes, and procedures Knowledge of legal terminology and court processes Knowledge of State’s attorney staff in order to appropriate direct inquires Knowledge of judicial case management systems and database navigation Knowledge of confidentiality standards applicable to legal, criminal justice, and personnel information Knowledge of criminal justice documentations such as police reports, charging documents, criminal histories, and certified driving records Knowledge of legal correspondence formats and routine legal document preparation Skilled in written and oral communication in a law office setting Skilled in customer service Skilled in office software and applications Skilled in reviewing and identifying missing, incomplete, or inaccurate information within legal records and discovery materials Ability to review, develop, and process legal files, case management records, court documents, and related information Skilled in drafting routine legal documents, motions, notices, and correspondence Ability to interpret and apply office policies, court procedures, and legal practices to daily work Ability to apply legal terminology and court processes to routing, processing, and preparing case materials

PREFERENCE MAY BE GIVEN TO:

Work experience specifically in the legal field involving family law and/or child support matters Secondary language skills in Spanish Work experience with MDEC and MDThink A college degree in Business Administration, Criminal Justice, Legal, or a related field Work experience in a law office or legal system environment

PHYSICAL DEMANDS/WORKING CONDITIONS:

While working in this position, the employee is required to frequently sit While working in this position, the employee is required to constantly work indoors Available for varied working hours when needed to accommodate meetings or other commitments This position is subject to random drug testing EXAMINATION PROCESS (may include): An evaluation of training and experience One or more interviews A pre-employment drug test including marijuana A pre-employment background investigation through the State's Attorney Office #J-18808-Ljbffr Frederick County Government