Service Sales Specialist

Compensation Range: $25/hr - $31/hr JOB SUMMARY: Provides effective Sales leadership, supervision and delivery of projects within the field service, operations and manufacturing functions in close cooperation with the project owner. Is responsible for the successful delivery of all quotes, ensuring compliance with the quote specifications and ensuring that orders are delivered on time, to budget and according to Terms and Conditions. Understand that service’s major role is one of instant response to customers’ needs and focus as part of a team to always make us available to our customers’ needs, urgent or otherwise. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Provide service quotes to support projects in the field by defining project scope, cost estimates, goals and deliverables with collaboration as required from Munters, engineering, production, quality and service groups. Help drive DCT Service Sales by conducting service check-in "cold calls". These should be used as opportunities to quote critical spare parts packages, extended warranty and service contracts. Manages service sales contracts including managing risk of contractual obligations relating to projects. Effectively communicates relevant service sales information to management. Prepares contractual claims including extensions of time, prolongation cost, acceleration cost and all other contractual claims in support of field service projects. Proficient in project schedule management. Provides timely response to all sales requests. Resolve and/or escalated issues in a timely fashion. Understands how to communicate difficult/sensitive information tactfully. Understand basic revenue models, P/L, and cost-to-completion projections. Understand pricing model and billing procedures. Follows-up with clients, when necessary, regarding unpaid invoices. Ensures service sales legal documents are completed and signed on a timely basis. Follows through and reviews project scope to ensure cost and profitability are being met. Keeps track of lessons learned and shares those lessons with management. COMPETENCIES: Engineering Knowledge - Exhibits and applies wide engineering knowledge in own area of responsibility and working knowledge of other engineering disciplines to provide required support. Technical Standards - Ensures organizational adherence to engineering standards, establishing and monitoring work against safety procedures and assessing processes and projects as required. Documentation & Record Management - Demonstrates proficiency in process documentation, handling and retrieval of data to make valid manuals available across the organization. Strong Communications/Interpersonal Skills Self-Motivated and Driven Detailed Oriented with strong organizational skills. Ability to effectively prioritize and execute tasks in a high-pressure environment. Strong Computer Skills including (Microsoft Word, Outlook and Excel). JOB QUALIFICATIONS: High school diploma or equivalent Minimum of 10 years in Sales related field preferred. PHYSICAL REQUIREMENTS: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data, viewing computer terminal, expansive reading, etc. The worker is not substantially exposed to adverse environmental conditions. BENEFITS: Medical, dental and vision 401K PTO Referral bonuses We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All offers are contingent on a pre-employment drug test and background check. Join Munters and become part of a dynamic team shaping the future of climate solutions. Embrace the opportunity for personal and professional growth in an inclusive, forward-thinking environment. At Munters, your journey is our journey - let's innovate for a brighter future together. A diverse and inclusive organization spurs innovation, lifts performance and creates greater business value. That’s why DEI is the foundation of our long-term strategy. We are commited to building a workplace for everyone and work to counter systemic bias, prevent harassment and discrimination and ensure employee health, well-being, work-life balance, community involvement and more. Research & Development Design Engineering & Science Production Purchasing & Sourcing Quality Supply Chain & Logistics Product Management Marketing Sales Service & Support Sustainability Communications Finance Human Resource IT Legal Project & Program Management Business Excellence #J-18808-Ljbffr