Genetic Counseling Assistant

Join BayCare as a Genetic Counseling Assistant Location: St. Joseph’s Main & Children’s | Tampa, FL Facility: BayCare Health System, Lab Administration – HSS Shift: Days | 8-Hour Shifts Schedule: PRN | Hybrid Status: Non-Exempt Weekend Work: None About BayCare At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy built on a foundation of trust, dignity, respect, responsibility and clinical excellence. Role Overview As a Genetic Counseling Assistant, you will support the genetic counseling program by coordinating patient care workflows, managing documentation, and facilitating communication between patients, providers, and external partners. The successful candidate will be an excellent communicator, a proactive problem solver, and a patient-focused individual with a strong interest in genetics, a commitment to continuous learning, and a desire to grow alongside a supportive and mission-driven team. Key Responsibilities Scheduling and confirming patient appointments and managing referrals Collect relevant personal and family history information from patient to construct family tree Obtaining medical records and required documentation Assisting patients with follow-up and general inquiries Entering and maintaining patient data in tracking systems and databases Uploading and managing documentation within the electronic medical record (EMR) Maintaining and monitoring departmental trackers and databases Coordinating communication between genetic counselors, clinicians, and patients Liaising with commercial laboratories regarding specimen issues, records, and follow-up needs Supporting overall clinic workflow and patient experience About BayCare Genetic Counseling Services BayCare's Genetic Counseling team provides patients with personalized risk assessment, coordination of genetic testing, and interpretation of results to help identify inherited health conditions. Working alongside genetic counselors and clinical specialists, the Genetic Counseling Assistant plays an important role in supporting patients throughout their care journey and ensuring seamless coordination of services. Qualifications Education Required: High School Diploma or equivalent (GED) Preferred: Bachelor’s degree (Science preferred) Experience Required: One (1) year of related experience (in lieu of Bachelor’s degree) Preferred: One (1) year of healthcare or medical-related experience Additional Requirement Understanding of medical terminology What We Offer BayCare provides a competitive total rewards package designed to support your career and well‑being, including: Flexible PRN scheduling Comprehensive Medical, Dental & Vision Benefits (eligibility based on status) Tuition Assistance 401(k) Match plus Annual Employer Contribution Wellness programs and community perks BayCare is an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply. #J-18808-Ljbffr