Field Tech
Phaxis
This is an entry-level Field Services position with the following responsibilities: Service Tickets: Install, configure, and maintain workstations, printers, mobile devices, and peripheral equipment. Deployment: Perform application updates and patches as needed, and provide floor support through regular rounding. Customer Service: Deliver excellent, personalized service to ensure customer satisfaction and build trusted relationships. Collaboration: Work with other Field Services teams, Nursing teams, and Server teams to escal and resolve issues. Communication: Clearly explain issues, solutions, and instructions to customers. Time Management: Effectively manage multiple tasks and service appointments within scheduled timeframes. Technical Documentation: Read and interpret technical manuals, blueprints, and schematics. Adaptability: Adjust to new technologies, tools, and varying work environments and conditions. Self-Sufficiency: Work independently on ticket resolution and troubleshooting activities. #J-18808-Ljbffr
Vacancy posted 2 days ago
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