Financial Aid Planner

Overview American Career College seeks a Financial Aid professional to meet with students and prospective students to provide information on financial aid and options that can help them develop a financial plan for achieving their healthcare career goals. You will apply technical financial aid skills to ensure proper eligibility and processing in accordance with federal, state, and institutional rules and regulations. Responsibilities Meeting with students and prospective students to provide information regarding costs of attendance, available financial aid options, and student loan counseling. Reviewing documentation, forms and other information provided by students to ensure accuracy and completeness, update electronic student file appropriately based on information received, and scan documents into Image Now. Reviewing student records to ensure any discrepant or conflicting information is appropriately resolved, and documents same. Reviewing ISIR data to ensure c-codes are appropriately resolved and required verification items are requested, and document actions or resolutions are fully in the student electronic file. Assisting students and parents with directions for requesting FSA User IDs, and online completion of FAFSAs (Free Application for Federal Student Aid), MPNs (Master Promissory Notes), and online student loan entrance and exit counseling. Providing in-person student loan counseling for those who are unable to complete online counseling. Qualifications Minimum of 1 year’s experience as a customer service provider in a professional environment. Ability to demonstrate the highest levels of integrity and professional ethics in all aspects of the job function. Ability to demonstrate excellent communication skills through active listening and delivery of information clearly and effectively. Ability to demonstrate excellent customer service skills, with a professional, helpful, and positive demeanor. May not be in default on a federal student loan or owe repayment on a federal grant. Consent to audio and video record student financial aid appointments and overviews for training and quality assurance purposes required. Education Associate's Degree from an accredited College or University preferred. Equal Opportunity American Career College is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates. Benefits Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, flexible spending accounts, 401(k) match, paid time off, holidays, tuition reimbursement, adoption assistance, health savings accounts, employee discounts, commuter benefits, and company paid life, AD&D and LTD insurance. #J-18808-Ljbffr St Francis Career College