Quality Director

Job Description The Quality Director is responsible for driving quality strategy and execution across a complex, multi‑site business unit. The role provides strategic oversight of quality management systems, customer quality performance, and food safety compliance across 3–5 operating units and up to 40 facilities. The leader partners closely with customers, operations, and New Product Development to ensure consistent product quality, continuous improvement, and support for business growth while leading and influencing plant and corporate quality teams under a unified One Quality approach. Responsibilities Reports to the Sr. Director of Quality with dotted line to BU VP. Develops and executes quality‑related strategic plans to support the organization’s objectives and goals. Plans, coordinates, and provides high level oversight of quality management systems to ensure quality production across all plants consistent with established specifications and standards. Interfaces directly with customers and develops close working relationships to effectively manage quality issues for existing business and to support business growth in close partnership with strategic customers and New Product Development. Keeps management teams abreast of significant issues or developments identified during quality‑related investigations, audits, or improvement activities. Establishes and oversees customer scorecard tracking metrics including development and oversight of corrective/preventative action systems across all plants. Ensures uniform product specifications, quality assurance methodologies, and statistical process control (SPC) run rules are in use across the businesses and plants. Develops and reports quality KPI information to key stakeholders. Applies SPC, six sigma, and lean manufacturing methods to evaluate and improve the current quality systems and processes. Provides strategic guidance and oversight through direct performance management of Corporate Quality Managers in the business unit[BU]. Responsible to support a business unit consisting of 3 to 5 operating units (having 6 to 8 facilities each). Leads BU plant quality resources through influence and supports One Novolex Quality Team. Oversees the development and implementation of quality training programs to key personnel in conjunction with corporate and plant quality resources. Maintains a working knowledge of government and industry quality codes and standards, including food safety. Ensures corporate wide, continuous compliance with government, customer, and third‑party food safety certification requirements, including on‑site audits. This remote/travel position will travel within the United States and Canada; travel may average 80%. Qualifications BA/BS degree is required, technical field preferred. Minimum 10 years of experience in a quality management role in a manufacturing environment, preferably in the plastics, paper, or packaging industry is required. Minimum 15 years of experience as a quality manager or other senior leader preferably in the rigid or flexible poly industry or in food contact packaging. Minimum 4 years working with internal and external customers. Displays excellent written and verbal communication skills. Strong organizational, interpersonal and leadership skills. Comfortable working in a fast paced, dynamic, and flexible team‑based environment. Minimum 10 years of experience in direct performance management of operations employees and strong leadership abilities. Ability to manage multiple priorities and projects under tight timelines; works with a sense of urgency. Analysis, critical thinking, good judgment, and strong problem‑solving skills. Excellent interpersonal skills necessary to interact effectively with individuals at all levels of the company and enjoys a fast‑paced environment. Practical experience with risk management, product testing, capability studies and control plans. Strong leadership experience with compliance program requirements such as food safety, SQF, BRCGS, HACCP, forestry, and sustainability programs, including experience with internal and external auditing. Proficient in use of MS Office (Outlook, Word, Excel, and PowerPoint) programs. Nice to have: Six Sigma Principles, Kaizen, Lean Manufacturing. A reasonable estimate of the current range is $150,000-$160,000+ bonus + benefits. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by job‑related skills, experience, and relevant education or training. At Novolex, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The benefits for this role include 401(k) plan with company match, comprehensive medical, dental, and vision insurance, flexible spending and health savings accounts, paid vacation, and sick days, paid parental leave, paid holidays and wellness program. Novolex is committed to providing equal employment opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law. Any individual who, because of his or her disability, needs an accommodation in connection with an aspect of the Company’s application process should contact View email address on click.appcast.io. #J-18808-Ljbffr