Alarm Monitoring Operator

Alarm Monitoring Operator – 1st Shift Position Location: Irving, TX branch serving customers throughout the greater Dallas, TX area. We are a global technology company committed to sustainability and equitable opportunities. We invite you to join our team. Responsibilities Alarm Monitoring Operators are responsible for performing service work for building automation, fire, life safety, and security systems. You will coordinate specialist and technician activities for all installed projects, technical support programs, and time‑and‑materials work to ensure on‑time delivery and meet customer expectations. Basic Qualifications High School Diploma or state–recognized GED 3 months of experience working as an Operator at Siemens Ability to navigate a computerized data entry system or other relevant applications Legally authorized to work in the United States on a continual and permanent basis without company sponsorship Preferred Qualifications Experience with alarm monitoring and dispatching for Remote Access Control systems including CCURE and DSX platforms Prior security call center experience using the Security Business Net (SBN) automation system or similar system Certified training or knowledge of Access Control, Fire, and Burglary systems ACD telephone system knowledge Experience with Microsoft Office applications Benefits We offer a variety of health and wellness benefits. Pay range for this position is $38,413 – $65,851 annually. Equal Employment Opportunity Statement Siemens is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender status, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state, or local law. EEO is the Law Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law. Reasonable Accommodations If you require a reasonable accommodation in completing a job application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link. If you’re unable to complete the form, you can reach out to our AskHR team for support at View phone number on click.appcast.io. Please note our AskHR representatives do not have visibility of application or interview status. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here. Criminal History Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws. #J-18808-Ljbffr