VP Commercial Banking
ADP, Inc.
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VP Commercial Banking
Full Time Stamford, CT, US
The VP, Commercial Banking Officer position is responsible for making a valuable contribution to the bank's commercial lending sales and Business development. Key responsibilities include new business development, customer contacts, quoting/developing lending proposals, customer relationship management, contributing to marketing/lead generation and assisting with deposit growth.
Key Responsibilities:
- Achieve goals and objectives set for customer retention, commercial loan close rates and new business volume
- Achieve goals and objectives set for commercial loan growth
- Contribute to bank's marketing activities to generate leads for our sales process
- Create and develop commercial relationships through networking, cold calling and other sales methods
- Service and expand existing relationships through calling efforts and contact management activities
- Stay current on bank products and services with emphasis on commercial banking
Customer Contacts
- Achieve goals and objectives set for number, type and frequency of customer contacts
- Maintain an accurate record of customer contacts and calls in CRM (Coretrac) system, including valuable notes to assist our sales process across all channels
- Generate accurate expense reports and lists of new and/or potential contacts in their market area
- Assist with customer presentations and on-site customer visits and invite business partners as needed
- Provide support to business partners and use analysis to discover the cause and effect of specific problems
- Address customer questions and concerns, document the conversations and take appropriate action to overcome issues; list in the Complaint Tracker with resolution
Commercial Loan Deliverables & Loan Proposals
- Deliver accurate monthly and quarterly projections for anticipated new business volume
- Respond promptly to all commercial banking opportunities and requests from customers and prospects
- Consistently follow up on bank product offerings made to prospects
- Gather and analyze basic financial and background information through meetings with commercial loan prospects
- Determine prospect’s credit worthiness and debt repayment capabilities
- Prepare loan proposals with specific loan terms consistent with Bank’s policies and procedures to discuss with loan prospects
- Upon acceptance of loan proposal by a prospect will perform, in conjunction with the bank’s credit analysts, sufficient due diligence to make loan recommendation to management
Educational and experience requirements include:
- Bachelor's degree in business or in a relevant field or an equivalent amount of training
- 5+ years relevant experience in a sales and commercial banking
- Proven ability to profitably and accurately develop quotes/proposals for new opportunities
- Above average written and oral communication skills to interact with customers, prospects and our internal team
- Demonstrated ability to generate sales leads
- Proficient use of Word, Excel, and CRM
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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