AI & Automation Engineer

The AI & Automation Engineer (Agentic AI) , reporting to the Director, Cyber Security & AI, is responsible for assisting in the execution of Libbey’s enterprise AI strategy by designing and delivering AI agents, automation workflows, and AI-powered business solutions across the enterprise (U.S., Canada, Mexico & China).

Responsibilities

• Design and build AI agents capable of multi-step reasoning, task execution, and tool usage
• Develop AI-driven automation workflows integrated with enterprise platforms such as Microsoft 365, SharePoint, Teams, and Dynamics
• Prototype, test, and deploy LLM-based solutions using prompt engineering and structured reasoning
• Translate Libbey’s AI strategy into practical, scalable solutions
• Identify areas for AI or automation
• Engage with business partners across functions to understand processes, challenges, and opportunities suitable for AI and automation solutions
• Translate business needs and operational processes into actionable AI and automation use cases
• Collaborate with IT, Security, and business stakeholders to identify high-value AI use cases
• Understand data structures, content organization, and metadata requirements necessary to enable effective and accurate AI and automation solutions
• Collaborate with data owners and business stakeholders to ensure data, metadata, and structures are suitable for AI-driven use cases
• Integrate AI solutions with APIs, data sources, and automation platforms
• Document AI workflows, architectures, and lessons learned
• Support AI governance, security, and responsible AI practices
• Participate in AI training, demos, and internal enablement efforts
• Continuously evaluate emerging AI tools, agent frameworks, and automation capabilities

Requirements & Qualifications

• Bachelor’s Degree in Computer Science, Engineering, Data Science, or a related field required
• Approximately 1 year of hands-on experience building AI agents, AI-powered workflows, or automations
• Demonstrated experience with LLM-based solutions and agent frameworks
• Familiarity with automation platforms, APIs, and enterprise systems
• Experience with Enterprise Agentic Design Patterns and Frameworks
• Strong problem-solving skills and ability to learn rapidly in a fast-evolving AI landscape
• Strong communication and documentation skills
• Ability to work effectively in a cross-functional team environment
• Self-motivated with a continuous improvement mindset

LOCATION REQUIREMENTS

• Occasional work in-office or manufacturing environments; up to 20% on-premise for project based needs
• Infrequent international travel required (Mexico, China)

COMPETENCIES FOR SUCCESS

• Take Control: Seek direction and support to achieve mastery of objectives
• Be Engaged & Committed: Learn, engage, and contribute consistently
• Be Accountable: Own outcomes and deliver on commitments
• Continuous Improvement Mindset: Act with curiosity and drive efficiency and innovation
• Plan & Execute: Manage work effectively, setting clear performance expectations and holding yourself and team members accountable for outcomes. Actively monitor performance, providing clear and concise feedback. Act with fairness and integrity in all situations.