Hammonton: Host/Hostess

Job Title

Join our team and be a part of creating memorable dining experiences for our guests. Joe Italiano's Maplewood is seeking qualified candidates for the following positions.

Job Description

As a Restaurant Hostess, you will be the welcoming face of our establishment, ensuring guests have a positive dining experience from the moment they arrive. Your primary responsibilities include greeting guests, managing reservations, and providing exceptional customer service.

Key Responsibilities:

• Greet Guests: Warmly welcome guests upon arrival, escort them to their tables, and provide menus.
• Manage Reservations: Handle reservations and seating arrangements efficiently using our reservation system.
• Guest Relations: Address guest inquiries and provide information about the menu, specials, and restaurant policies.
• Coordinate Seating: Ensure optimal seating arrangements to maximize guest satisfaction and restaurant efficiency.
• Maintain Cleanliness: Keep the entrance, waiting area, and hostess station clean and organized.
• Support Staff: Assist servers and other staff to ensure smooth operations.
• Handle Guest Complaints: Address and resolve concerns or complaints promptly and professionally.
• Monitor Wait Times: Manage waitlists and communicate accurate wait times to guests.
• Promote Specials: Inform guests about daily specials and promotions.

Qualifications:

• Experience: Experience as a hostess or in a customer service role is preferred.
• Communication Skills: Excellent verbal communication and interpersonal skills.
• Customer Service: Strong commitment to providing exceptional guest experiences.
• Appearance: Professional appearance and demeanor.
• Multitasking: Ability to manage multiple tasks in a fast-paced environment.
• Flexibility: Availability to work evenings, weekends, and holidays as needed.
• Team Player: Ability to work collaboratively with team members and support a positive work environment.

Benefits:

• Competitive Hourly Wage: We provide a competitive hourly wage to ensure your hard work and dedication are recognized and rewarded, helping you feel valued as a vital part of our team.
• Flexible Scheduling: Enjoy the benefit of flexible scheduling, allowing you to balance your personal life and work commitments, ensuring you have the time you need for both.
• Employee Discounts on Meals: Take advantage of generous employee discounts on meals. This allows you to enjoy our delicious menu at a reduced price while connecting with your team.
• Opportunity for Advancement: Explore numerous opportunities for advancement within our organization. We are committed to helping our employees grow and develop their careers with us.

Joe Italianos Maplewood is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.