General Manager
City Barbeque
Come join City Barbeque in serving and creating happiness with America's best BBQ, while living by 4 core values:
- Safety First
- Treat others with integrity, fairness and respect
- Deliver quality without sacrifice
- Produce profit and cash flow for long-term value
- Quarterly Bonus Opportunities
- Your favorite BBQ-for free (up to $2,400/year)
- 25% discount when not working
- Free uniforms & free pair of slip resistant shoes
- Vacation pay*
- 401k match up to 4% of salary*
- Medical, dental & vision insurance after 60 days*
- Produces positive guest count and sales growth
- Develops and executes the local store marketing plan to build relationships with civic, business, school, and professional organizations to drive sales and guest counts
- Maximizes profits by controlling expenses within established budget guidelines and thru using productivity & efficiency tools for food and labor costs.
- Ensure his/her restaurant meets or exceed City Barbeque operations, sanitation and food quality standards.
- Ensures all equipment and facilities are in compliance with Brand Standards and all government regulations and takes corrective action when required
- Utilizes Voice of Guest feedback to improve service execution by communicating and coaching team effectively
- Ensures all Voice of Guest callbacks and Corporate Feedback comments are resolved appropriately and closed out in system in a timely manner.
- Ensures manager team is progressing in development of skills defined in City Map
- Conducts 1-on-1 meetings with management team on a regular basis.
- Provides coaching and feedback on an on-going basis.
- Reinforces Core Values consistently.
- Develops employees through corporate training programs, individual development plans and assignments; provides coaching and constructive feedback to employees as needed
- Uses consistent practices in managing performance problems, accurately and consistently documenting performance issues, confronting teammates regarding performance and reports to HR when necessary, in a timely order
- Leads management team to understand pulse of team using Employee Survey process and reacts appropriately to improve position as a premiere employer in the marketplace.
- B.A./B.S. in related field or an equivalent in education and experience preferred
- Ability to develop positive working relationships with all restaurant personnel
- Ability to speak clearly and listen attentively to guests and employees
- Knowledge of and the ability to use a PC and Microsoft Office Suite
- Ability to adapt and succeed in a fast-paced environment
- Ability to provide exceptional customer service
- Ability to lead and develop people
- GM experience in the restaurant industry preferred
Vacancy posted 1 day ago
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