Warehouse Associate

Date Last Edited: 6/9/2026 1:43:42 PM

Job Summary
The Warehouse Associate strives to exceed customer expectations by ensuring orders are available, accurate, salable and received in a timely manner. This position will demonstrate order fulfillment task goals are conducted accurately, efficiently and safely, while surpassing customer expectations.

Essential Functions

• Order Filling
  * Picks product from fulfillment center stock according to wave pick list and organizes on cart;
  * Pulls warehouse items from the shelves based on number, size, color, quantity, and quality requirements
  * May operate scanners so that the proper order is picked, and inventory is managed accurately
• Order Checking
  * Verifies that the item picked matches the item on the invoice by comparing manufacturer name, manufacturer item number, and item description;
  * Verifies quantity of items picked matches item quantity on the invoice;
  * For time sensitive items, verifies the expiration date on the item is acceptable for shipment to the customer;
  * Verifies all items listed on the invoice have been picked;
  * For items that include component(s), such as a pump, verifies that components are included
• Packing
  * Counts quantity of items and verifies the count to the quantity listed on the invoice;
  * Matches the ship to address or invoice number on the shipping label with the same information on the invoice;
  * Selects correct packaging, fill and labels;
  * Follows regulatory guidelines when packing items with regulatory classification;
  * May create proper shipping papers for packages containing hazardous materials;
• Manifests
  * For packages not auto-manifested: weighs packages, determines appropriate method of transportation, verifies proper labeling, scans information and applies shipping labels;
  * For packages auto-manifested: verifies and corrects non-conforming packages;
• Expeditor
  * Processes orders requiring special handling as required by branch personnel, sales staff or end-user.
• Order Processing
  * Fulfill current or new client orders to achieve client customer satisfaction
• Comply with Company and department policies and standards; performs other duties as assigned

Additional Responsibilities

• In addition to the essential functions listed above, the incumbent may perform the following additional functions.
• Transacting all business in accordance to Patterson Companies business code of ethics and conduct.
• Align with Patterson Companies Purpose, Vision and Values statement.
• Using assigned warehouse equipment/machinery to perform assigned job.
• Meeting/exceeding assigned performance metrics and KPIs.
• Helping maintain an organized, clean and safe warehouse.
• Handling all hazardous materials, pesticides, and prescription drugs according to the Company's processes/procedures and all applicable laws and regulations.

Skills and Abilities

• Ability to read, write and count
• Comprehensive problem-solving skills
• Ability to meet deadlines and productivity goals.
• Working Conditions
• Material and Equipment Directly Used:
• General warehouse equipment
• General office equipment
• MS Office, Shipping and proprietary inventory management software
• This position may require the ability to train and certify the use of a variety of forklifts: sit down, Cherry picker (mobile elevated working platform) and/or Joey forklift (multipurpose order picker that can elevate an operator and can be driven at height to move from task to task)

Physical and Cognitive Demands

• Grasping Frequently
• Reaching Frequently
• Position Self/Stooping Constantly
• Ascend/Descend (e.g. Stairs/ladder) Constantly
• Handling Constantly
• Position Self/Crawling Constantly
• Stationary Position (Standing) Constantly
• Stationary Position (Seated) Constantly
• Transport/Carrying Constantly
• Transport/Lifting Constantly

Travel Requirements

• This position requires no travel per week in a local area.