Senior Account Manager

Job Description

Senior Account Manager (Partner Success) — Chicago/hybrid

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GTM Talent is recruiting on behalf of a fast-growing, national home-transition services company.

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Our client runs a partner-driven growth model. They work with a network of senior living operators nationwide, and those partners refer clients into their full-service program. This covers home sale prep, downsizing, and moving logistics. The partner network is the growth engine, and this role owns a large piece of it.

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You'll manage a portfolio of 40–50 partner accounts across the country. Your job is to drive adoption, keep each account engaged, and grow referral volume quarter over quarter. If you've managed a book of B2B accounts in SaaS, channel/partner programs, or a recurring-referral business, you'll recognize the work: enablement, relationship mapping across multiple stakeholders, usage data, and turning partners who are lukewarm into champions.

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What you'll do

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1. Own the book. Build trusted relationships with frontline sales teams, executive directors, and regional leadership at every account in your portfolio.
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2. Drive adoption and referral volume. Run virtual enablement sessions and occasional on-site trainings so partner teams know the program, believe in it, and refer consistently.
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3. Run it on data. Track activity, pipeline, and account health in Salesforce. Use the data to spot accounts that are growing or slipping and decide where to spend your time.
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4. Expand and retain. Find under-utilized accounts and new stakeholders, and turn them into consistent referral sources.
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5. Get in the room. Travel about 2 days a month for on-site relationship building.
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Who thrives here

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1. B2B account managers, customer success managers, and partner/channel managers, including people from tech, who like owning a portfolio and being measured on growth.
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2. Relationship sellers in recurring-referral businesses such as title and escrow, mortgage, relocation, and professional services.
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3. Real estate professionals with W-2 or account-management experience who want stable income with upside.
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4. You have 5+ years in account management, partner success, or something equivalent. You're comfortable presenting to leadership, running a meeting over video, and working in a CRM every day.
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Why this role

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1. Warm book, no cold list. Your partners already value the program, so your job is to deepen and grow those relationships.
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2. Real ownership. You're measured on outcomes, not activity counts.
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3. Small-company leverage. You'll have direct access to leadership, and your input will shape how the partner program scales.
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4. Work that matters. Moving out of a longtime home is one of the hardest transitions people face. You'll be the reason more of them get real help with it.
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Compensation and benefits

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1. Competitive base plus variable compensation tied to account growth
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2. Medical (including an HSA option), dental, and vision coverage
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3. Employer-paid life insurance and long-term disability at no cost to you
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4. EAP, flexible spending accounts, and transit/parking benefits
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Apply here on LinkedIn.

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GTM Talent and its clients are equal opportunity employers and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.