Applied AI ML Executive Director, Chief Data & Analytics Office

Join a world-class data science team at JPMorgan Chase and help shape the future of our Chief Administrative Office. As a leader in applied AI and machine learning, you’ll have the opportunity to work on high-impact projects that influence the way we do business across multiple domains. Collaborate with talented colleagues, leverage cutting-edge technologies, and see your work make a tangible difference. We value curiosity, technical excellence, and a passion for solving complex problems. If you’re ready to accelerate your career and drive meaningful change, we want to hear from you.

As an Applied AI ML Executive Director in the Chief Data and Analytics Office, you will lead the design, build, and scale of Generative AI and agentic AI capabilities that solve complex operational challenges. You will guide a team that delivers production systems—spanning model development, software engineering, deployment, and continuous improvement—while building reusable services that accelerate adoption across teams. You will partner closely with senior stakeholders to prioritize use cases, measure impact, and drive enterprise-scale transformation.

Job responsibilities

• Architect end-to-end Generative AI and agentic AI solutions that automate complex operational workflows with measurable business outcomes
• Lead the design and delivery of multi-agent systems that decompose complex problems, orchestrate tasks, and reliably execute end-to-end workflows at scale
• Translate business objectives into robust AI/ML product and platform capabilities, balancing speed of delivery with reliability, security, and long-term maintainability
• Build reusable frameworks, libraries, and services that enable other AI teams to standardize patterns for model development, evaluation, deployment, and monitoring
• Establish production engineering rigor across AI/ML delivery, including observability, performance tuning, incident readiness, and operational runbooks
• Partner with cross-functional stakeholders to identify high-value opportunities, define success metrics, and scale solutions through adoption and change management
• Mentor and develop a high-performing team of AI engineers and researchers, creating a culture of technical excellence, experimentation, and continuous learning
• Drive governance for experimentation and iteration, ensuring feedback loops and evaluation practices improve model and agent behavior over time

Required qualifications, capabilities, and skills

• PhD in Computer Science or a related quantitative discipline with 8+ years of relevant experience, or MS in Computer Science (or related field) with 12+ years of relevant experience
• Formal training or certification in applied AI and machine learning concepts
• Proven track record of deploying AI/ML applications into production environments at scale, including reliability, monitoring, and lifecycle management
• Strong understanding of AI/ML fundamentals, including experimental design, evaluation methods, and data analysis techniques
• Experience with distributed computing patterns for model training, model serving, and state persistence in production systems
• Demonstrated ability to design systems that incorporate user feedback loops to refine agent behavior and improve performance over time
• Demonstrated experience building, mentoring, and leading high-performing AI/ML teams delivering complex outcomes with cross-functional partners
• Strong communication and stakeholder management skills, including the ability to influence prioritization and align delivery to business value

Preferred qualifications, capabilities, and skills

• Experience deploying and operating models on Amazon Web Services platforms, including Amazon SageMaker and/or Amazon Bedrock
• Experience building agentic or multi-agent systems, including orchestration patterns, tool-use design, and guardrails for safe and reliable execution
• Experience establishing evaluation strategies for Generative AI systems (for example, quality scoring, test sets, and human-in-the-loop review)
• Experience building reusable AI/ML platforms or shared services adopted by multiple teams across an enterprise
• Familiarity with modern MLOps and LLMOps practices, including automated deployment, monitoring, and continuous improvement workflows

#LI-RB3

#CAODA

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.