Food & Beverage Outlets Manager

Omni Louisville Hotel Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city's rich history and authentic character, the Omni Louisville transforms one of the city's most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city. The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout, with interior design that blends elements of the city's heritage, culture, and characterfelt everywhere from the hotel restaurants to a featured bourbon bar, and even the hotel's speakeasy and bowling alley. Guests can enjoy a vibrant Falls City Market, a 20,000-square-foot urban food hall and grocer directly connected to the hotel lobby. Located at street level, this dynamic space transforms Liberty Street into a lively pedestrian destination. Featuring a diverse selection of food and dessert optionsincluding craft beer, fresh bakery items, and local favoritesthe market serves as a welcoming hub for both hotel guests and the local community. If you are a friendly, motivated person, with a passion to serve others, the Omni Louisville Hotel may be your perfect match. Overview Responsible for overseeing the Food & Beverage Operation in the food and beverage outlets. Responsibilities Understand current trends as well as operational financials. Active oversight of beverage service activities in food and beverage outlets. Direct responsibility of all outlet beverage functions. Bring fresh and trendy ideas to our beverage offerings with new cocktail recipes, liquor trends, promotions, marketing, etc. which will set us at/above level of local competition. Follow through on out of stock items, IOU's, etc, to ensure all par stocks maintained in the outlets. Strong organizational and administrative skills to ensure efficient storeroom inventory control, and efficiency of various beverage related functions. Train beverage service staff in beverage service, bar management, and bar cleanliness. Efficiently utilize labor hours through effective scheduling of food & beverage staff. Actively participate in month end beverage inventory, weekly par checks, and weekly ordering. Prepares requisitions and verifies supplies and food items for production in work stations. Develop and implement successful guest service initiatives. Hire, onboard, train, develop, and provide counseling and corrective discipline to associates. Ensure all associate uniforms and appearance meet the requirements of Omni Hotels & Resorts. Constantly perform positive up-selling techniques with service staff. Other duties as assigned by management. Qualifications 2-4 years of Beverage or Food & Beverage Management experience preferred. Must be able to work all shifts including AM's, PM's, overnight, weekends, and holidays. Must have strong communication and analytic skills as well as the ability to drive the team towards a common goal. Prior experience managing schedules, inventory, payroll, service recovery and associate relations matters required. Knowledge of KY liquor laws. Strong familiarity with beer, wine and spirits; local knowledge preferred. Candidate must have proven leadership skills and must be able to train, develop, and motivate staff. Ability to teach employees importance of and how to interact with internal/external guests and courteously solve internal requests. Able to set priorities for the team and provide feedback to others that enhances performance. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers. Ability to multi-task and work in fast paced environment. Must be proficient with computers. Ability to work well under pressure, managing a high volume of orders and guest requests. Strong organizational skills with the ability to multi-task and provide guest follow up in a fast paced environment. Must be STAR & Food Handler certified. ServSafe Manager certification required. Move, bend, push, pull, lift, carry and place objects weighing up to 30 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion, including frequent bending, twisting and extending arms overhead. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: View email address on click.appcast.io.