IT Manager

Position Summary:

A key client of ours has an immediate opportunity for an experienced IT Manager to lead and oversee the company’s information technology infrastructure and operations. The IT Manager will be responsible for managing a small IT team, coordinating with internal stakeholders, overseeing technology vendors, and ensuring the security, reliability, and efficiency of the company’s systems. This role requires a seasoned professional with strong technical expertise, sound judgment, and a proactive approach to supporting a fast‑paced corporate environment.

Key Responsibilities:

• Lead and supervise a small internal IT team, including help desk staff and technical support personnel.
• Oversee the management, configuration, and optimization of company networks, systems, and security tools, including Meraki, Microsoft 365, and Microsoft Azure infrastructure.
• Implement and manage security tools, protocols, and best practices to safeguard company systems, data, and communications.
• Oversee help desk operations and ensure timely, efficient support for all end‑users across the organization.
• Manage IT budgeting, forecasting, and cost control, including capital planning and lifecycle management for hardware, software, and systems.
• Manage technology vendors, including procurement, service providers, SaaS platforms, and equipment suppliers.
• Review and negotiate purchase orders and vendor commercial terms in close coordination with the Legal Department.
• Coordinate, collaborate with, and execute strategic technical initiatives developed in partnership with the company’s outside IT consultant.
• Oversee technology onboarding and offboarding processes, including account provisioning, equipment deployment, and security‑compliant deactivation.
• Lead or support IT‑related projects, including implementations, upgrades, migrations, and security enhancements.
• Maintain documentation of systems, procedures, licenses, configurations, and disaster recovery processes.
• Collaborate with internal stakeholders to understand technology needs and identify opportunities for improvements in efficiency and security.
• Occasional travel to project sites within New York, New Jersey, and Connecticut may be required.

Qualifications:

• 15–20 years of progressive IT experience in a corporate or similarly structured organization.
• Demonstrated experience managing a small team, including training, development, and performance oversight.
• Experience with budgeting, capital planning, and IT cost management.
• Strong vendor management skills, including experience with reviewing and negotiating purchase orders and commercial terms (with legal guidance).
• Hands on expertise with:
• Meraki networking hardware and management tools
• Microsoft 365 administration
• Microsoft Azure cloud infrastructure
• Security tools, protocols, and best practices
• Networking fundamentals (routing, switching, firewalls, wireless networks)
• Help desk operations
• Excellent communication skills with the ability to convey technical concepts to non technical stakeholders.
• Strong organizational and problem-solving abilities with the capacity to manage multiple priorities in a dynamic environment

Preferred Skills:

• Experience working in construction, engineering, or field‑based operational environments.
• Familiarity with enterprise security frameworks and compliance standards.
• Experience supporting hybrid cloud environments and modern endpoint management solutions (e.g., Intune).
• Experience with backup solutions, disaster recovery planning, and business continuity strategies.

Physical Demands, Working Conditions:

• Sit and/or stand for extended periods.
• Use manual dexterity and eye‑hand coordination to operate computer and office equipment.
• Visual acuity to review screens, logs, and technical documentation.
• Communicate effectively in person, by phone, and by email.
• May be required to work more than 40 hours per week and/or outside normal business hours during critical IT events, upgrades, or emergencies.
• May involve occasional travel to company project sites or remote facilities.
• The physical demands described are representative of those required to perform the essential functions of the role. Reasonable accommodations may be made in accordance with applicable law.