Medical Reception Professional - Celebration OB GYN

Job Description Job Description Join Our Team as a Full-Time Front Desk / Medical Reception Professional!
MULTIPLE LOCATIONS! Celebration, FL | Davenport, FL | Winter Garden, FL | St. Cloud, FL (New location!)
About Us: Celebration Health & Wellness is a high-volume private practice specializing in Women’s and Children’s Health. With over 25 years of combined experience, our skilled and compassionate team is dedicated to providing exceptional care.
At Celebration Obstetrics & Gynecology, our team is committed to helping women maintain optimal wellness through compassionate, individualized care.
Position Overview:
You are the first impression of our practice—and one of the most important drivers of our patient experience.
We are seeking a dependable, friendly, and highly organized Front Desk Reception Professionals to join our fast-paced, patient-centered Obstetrics & Gynecology practice. As the first point of contact, this role plays a critical part in creating a welcoming, efficient, and professional environment for every patient who walks through our doors.
This position requires strong communication skills, attention to detail, and the ability to manage multiple priorities while maintaining a warm and compassionate approach. F luency in English is required, and bilingual proficiency in Spanish is required to effectively support and serve our diverse patient population.
Key Responsibilities
Greet patients and visitors warmly, ensuring a positive and professional experience
Schedule appointments and manage calendars for multiple providers
Support with managing insurance, benefits and eligibility
Answer incoming calls and route messages appropriately
Check patients in and out, verify insurance, collect co-pays, deductibles, and balances
Perform administrative tasks such as answering calls, scanning, faxing, and data entry
Communicate effectively with patients and collaborate with the team
Exhibit excellent customer service skills at all times
Adhere to HIPAA laws regarding the sharing of personal medical information
Perform additional duties as needed to support office operations
Minimum Requirements
High school diploma or equivalent
Excellent verbal and written communication skills
Strong attention to detail and ability to multi-task
1+ year experience in Obstetrics & Gynecology
1+ year of customer service experience
Bilingual in English & Spanish (required)
Team-oriented attitude and a commitment to supporting colleagues and patients
Preferred Qualifications
Experience with Athena EMR
Previous medical office or front desk experience
Experience with insurance, benefits and eligibility
We offer:
• A warm, supportive team environment
• Opportunities to expand clinical skills in women’s health
• The chance to make a meaningful impact on patient lives every day
• Our compensation package is generous, including paid vacation time, company holidays (7), health and dental insurance, 401k, uniform allowance, and more.
Schedule
Full-time, 8-hour shifts (M-F)
Our practice supports patients across Central Florida and is recognized for flexible scheduling, professional care, and a patient first approach.
We look forward to hearing from you!