Service Supervisor

Description

Description

Bill's Distributing, Ltd. is an industry leader in beverage distribution. We are a family owned and operated company since 1954 and we are looking for a highly motivated individual to join our team as a Service Supervisor. The person in this position assists in the training and development of service employees, and to provide relief coverage of delivery routes as needed.

Essential Job Functions:

• Ride with Service reps and evaluate performance and routing

• Complete daily report of service rep's day

• Train new service reps on routes

• Assist with training / preparing new service reps for obtaining CDL

• Run routes as needed in the case of employee absences

• Assist with yearly and daily (when needed) routing

• Provide input to Service Managers on service rep performance for annual reviews

• Recommend changes to routes and processes to improve safety and efficiencies

• Participate in the interview and screening process of service candidates

• Efficiently deliver product to customers on assigned routes

• Rotates all product deliveries, FIFO, ensuring the proper quality standards

• Understands and adheres to all BDL product codes

• Builds exciting and creative displays using all BDL brands per supplier agreements

• Understands and adheres to all product quality policies and procedures

• Transports and handles all BDL products with care, avoiding damage to product as much as possible

• Edits and prints invoices using tablet and handheld printer

• Performs proper check in/out procedure during daily route, including properly completed load sheet information

• Maintains a professional relationship with customers and co-workers

• Conducts business in a safe and courteous manner

• Professionally represents the company at all times, on and off duty

• Promotes the responsible consumption of all BDL products

• Delivers "hot shots", as assigned

• Maintains appropriate uniform and personal appearance standards

• Maintains appearance of Company vehicles, inside and outside

• Works all required shifts as scheduled, including weekends and holidays

• Performs other duties, as assigned

Requirements

• High School diploma or equivalent required

• Must possess a valid Class A CDL (or the ability to obtain a CDL), and have a good driving record

• Minimum 3 years of experience as a routed Service Representative or related experience

Necessary Skills and Abilities

• Must have good communication and basic math skills

• Maintains current knowledge of entire BDL brand portfolio

• Basic computer skills

• Good interpersonal communication skills

Physical Requirements

• Able to handle the physical requirements of lifting various case and keg stock up to 170 pounds

Working Conditions/Environment

• Drives or rides as passenger in tractor/trailer to deliver product in various weather conditions

• Performs work at retailers including occasional work in coolers

• Uses 2 wheeled carts and forklift to unload and/or move product


• Uses tablet and portable printer to edit and print customer invoices

• Communicates during shift with company staff or retailers using personal cell phone

• May be required to work extended hours


We Offer:

• Full Time, Tuesday - Friday (there may be occasional Mondays)
• Salary starts at $55,000-$60,000, depending on experience
• Comprehensive benefits package: Medical, Dental, Vision, STD, LTD, Life, PTO and a 401(k) with a 5% company match
• Product Discounts
• Growth opportunities

Bill's Distributing is an Equal Opportunity Employer