Server Assistant

Job Description

Job Description

Status: Part-Time

Company: Evening Entertainment Group (EEG)

Location: Palomino Ranch

About Us: At Palomino Ranch, we take pride in creating memorable experiences for our guests. We are a leading player in the hospitality industry, dedicated to providing exceptional service and ensuring our team members are at the heart of our success. As we continue to expand our presence in the industry, we are seeking a passionate and talented Server Assistant to join our team.

Job Overview: As the Server Assistant at Palomino Ranch, one of the key responsibilities is supporting the front of house team to ensure smooth and efficient service. They play a crucial role in maintaining cleanliness and organization in the restaurant and assisting servers in delivering food and beverages to guests in a timely manner. Server Assistants help set and reset tables, remove used dishes, and ensure the dining room is always guest-ready. In addition, they support communication between the front of house and back of house staff and assist with guest needs such as water refills and table maintenance. These tasks contribute to the larger goal of providing excellent customer service and maintaining a professional and welcoming environment. Ultimately, you will help ensure our guests have a high-quality dining experience through efficient support and teamwork.

Duties/Responsibilities:
• Assist servers in delivering food and beverages to guests accurately and promptly
• Act as support between Front of House and Back of House staff
• Assist with table setting by placing appropriate tableware, utensils, and napkins
• Ensure tables are clean, organized, and reset quickly for new guests
• Remove dirty dishes, glassware, and utensils from tables
• Refill water and assist guests with basic needs as requested
• Communicate guest requests, feedback, or concerns to servers or management
• Support food and beverage service flow to ensure efficiency
• Maintain cleanliness and organization of the dining room throughout service

Required Skills/Abilities:
• Experience in a restaurant or hospitality environment preferred
• Understanding of hygiene and food safety rules
• Physical ability and stamina to carry trays and stand for long hours
• Availability to work various shifts, including weekends
• Strong multitasking abilities
• Good oral communication skills
• Ability to remain calm and professional in a fast-paced work environment

Physical Requirements:
• Prolonged periods of standing and walking
• Must be able to lift, balance, and carry trays and items up to 25 pounds

Palomino Ranch provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring.