Teller

Teller PositionTellers are responsible for efficiently processing a variety of customer transactions while providing the highest level of service and identifying bank products and services that would be beneficial to potential and existing customers. Tellers must be proactive, friendly and courteous and should continually seek out opportunities to impress those they service.Your duties will include, but are not limited to the following:Greeting customers and facilitating a welcoming and customer-focused environmentProcessing customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and proceduresGenerating new business and expanding relationships with current customers by cross-selling bank products and services that would benefit each individualBuilding customer loyalty by developing relationships and always offering exceptional serviceResponding to customer inquiries and concerns by researching and identifying positive solutionsThis list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency.Required Skills:Minimum of 6 months cash handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environmentExcellent customer-service skills, including oral and written communicationAbility to effectively contribute to a positive team environment and work toward achieving goalsCareful attention to detail and strong organizational skills. Must adhere closely to bank procedures and regulationsStrong work ethic and high integrityStrong computer and 10 key skillsOutgoing, assertive, confident, and enthusiastic personalityThis position is required to participate in both informal and formal training (paid) and must successfully pass our Teller Certification test to be allowed to operate a Teller drawer. Formal training consists of one full week of training/testing which is conducted within your first 3 weeks of employment and is scheduled Monday through Wednesday from 8:00 a.m. - 5:00 p.m.Preferred Skills:Knowledge of banking products and proceduresSuccessful sales record in a retail sales or banking environmentBilingual (fluent verbal and written Spanish) skillsProficiency with all Microsoft applications (Word, Outlook, Excel etc.)Physical Requirements: This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.MidFirst Banking Center Hours of Operations:Monday - Friday from 7:15 a.m. - 8:15p.m., Saturday from 8:45 a.m. to 3:15 p.m., and Sunday 11:45 a.m. to 4:15 p.m. (Part time employees are scheduled for 20 hours per week within these time frames)Candidates must be available to work weekend hours.Shift differential of $5.00/hour for any hours worked after 6:00p.m. Monday-Friday, after 1:00p.m. on Saturdays, and any hours worked on Sundays.QualificationsEducation: High School or better.Experience: Minimum 6 months cash handling. Retail sales environment and/or previous banking experience preferred.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.