Lead Host/Hostess
Chart House
Are you looking for a fun and dynamic work environment where your enthusiasm and leadership skills shine? Do you enjoy creating a warm and welcoming atmosphere for guests while working with a motivated team?
We are seeking a talented Lead Host/Hostess to join our vibrant food & beverage team. This exciting on-site role offers a chance to enhance your leadership and customer service skills while enjoying excellent benefits such as paid time off, health and dental insurance, and employee discounts. If you are passionate about hospitality and thrive in a fast-paced setting, this is the perfect opportunity for you! Key Responsibilities- Welcome guests promptly and create a positive first impression
- Greet and seat guests with a friendly and enthusiastic attitude
- Escort guests to tables and provide menus
- Manage reservations, waitlists, and guest inquiries efficiently
- Maintain a welcoming and organized entrance area
- Address guest concerns and resolve complaints courteously
- Supervise and support host/hostess team during shifts
- Train new staff on procedures, customer service, and company standards
- Coordinate with servers, bartenders, and management to ensure seamless service
- Monitor dining room flow and adjust seating to maximize efficiency
- Oversee front-of-house organization, cleanliness, and presentation
- Maintain reservation systems and seating charts
- Ensure host stand is stocked and organized
- Assist with scheduling and shift coverage (in some establishments)
- 8-hour shifts with flexible scheduling including day and night shifts
- Availability required for weekends, holidays, and Monday to Friday
- On-site work in a lively and engaging setting
- Associate degree preferred
- Previous experience as a host/hostess or in customer service
- Prior leadership or supervisory experience preferred
- Strong communication and leadership skills
- Excellent communication and interpersonal skills
- Strong organization and multitasking ability
- Leadership and team coordination skills
- Ability to work in a fast-paced environment
- Problem-solving and conflict-resolution skills
- Attention to detail and guest experience awareness
Work schedule
- 8 hour shift
- Weekend availability
- Monday to Friday
- Holidays
- Day shift
- Night shift
- Paid time off
- Health insurance
- Dental insurance
- Employee discount
Vacancy posted 22 hours ago
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