Nurse Navigator - Gastroenterology (FUll Time)

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

The GI Oncology Nurse Navigator serves as the primary point of contact for all patients newly diagnosed with gastrointestinal (GI) cancers within the Mount Auburn Hospital GI Division. In collaboration with multidisciplinary providers, this role coordinates the diagnostic work-up, facilitates timely access to care, and supports patients and clinicians throughout the cancer care continuum. The Navigator maintains comprehensive tracking systems, ensures smooth transitions between stages of evaluation and treatment, and contributes to performance metrics and quality-improvement initiatives across the Beth Israel Lahey Health (BILH) network.

Beth Israel Lahey Health and Mount Auburn Hospital/MAPS are devoted to consistently promoting a culture of Wellbeing, Empathy, Collaboration, Accountability, Respect, and Equity as outlined in our organization's WE CARE values which can be reviewed here

The MAPS Nurse Navigator serves as the primary point of contact for all patients newly diagnosed with cancers within the Mount Auburn Hospital. In collaboration with multidisciplinary providers, this role coordinates the diagnostic work-up, facilitates timely access to care, and supports patients and clinicians throughout the cancer care continuum. The Navigator maintains comprehensive tracking systems, ensures smooth transitions between stages of evaluation and treatment, and contributes to performance metrics and quality-improvement initiatives across the Beth Israel Lahey Health (BILH) network.

Job Description:

ESSENTIAL DUTIES & RESPONSIBILITIES (including but not limited to):

• Serve as the initial contact and ongoing resource for patients with newly diagnosed GI cancers.

• Coordinate staging and diagnostic work-up, including laboratory testing, imaging studies, and initial specialty consultations.

• Prepare and route clinical orders for physician signature when appropriate.

• Maintain an up-to-date database of all GI cancer patients from diagnosis through active treatment.

• Track progress of all patients to ensure timely access to testing, appointments, and interventions, proactively identifying and addressing barriers to care.

• Organize and facilitate a monthly multidisciplinary review meeting including GI, surgery, medical oncology, radiology, radiation oncology, and pathology.

• Compile, analyze, and report metrics related to GI cancer epidemiology, care timelines, delays, and deviations from care plans.

• Support non-oncologic GI care needs as required, including triage of complex cases, coordination between departments, assistance with urgent referrals, and patient communication.

• Other duties as required

QUALIFICATIONS:

• Bachelor’s degree preferred, Licensed Registered Nurse (RN) required; advanced practice nursing or equivalent licensure preferred.

• ONC, Patient Navigator, Nurse Navigator or equivalent certification preferred.

• American Heart Association – Basic Life Support certificate required

• Experience in oncology, gastroenterology, care coordination, or nurse navigation is strongly preferred.

• Demonstrated ability to review clinical materials and coordinate diagnostic and treatment plans.

• Strong organizational skills with the ability to manage multiple patients and data systems.

• Excellent communication skills and ability to work collaboratively across departments.

• Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Word, Excel, PowerPoint and Access

• EPIC experience preferred

OTHER COMPETENCIES & REQUIREMENTS:

**Decision Making: ** Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.

**Problem Solving: ** Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.

**Independence of Action: ** Ability to set goals and determine how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.

**Written Communications: ** Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.

**Oral Communications: ** Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.

**Knowledge: ** Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex, varied situations.

**Teamwork: ** Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment, and improving workflows. Results may impact the operations of one or more departments.

**Customer Service: ** Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.

Age based Competencies:

Employees in this job must be competent to provide patient care to the following age groups: Young adult: 18-30 years, Middle Age: 30 – 60 years, Elderly: 60 -.

Physical Nature of the Job:

Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move throughout the hospital.

ABOUT US

Beth Israel Lahey Health (BILH) places great value on being a diverse and inclusive community. BILH and the Department of {insert hiring department} are dedicated to diversity, equity, and inclusion as we aim to reflect the diversity of the patients in the communities that we serve. We believe in equal access to quality care, as well as employment and advancement opportunities encompassing the full spectrum or human diversity: race, gender, sexual orientation, religion, ethnicity, national origin and all the other forms of group and individual identity and expression that make us better able to provide innovative and cutting-edge healthcare and research.

Pay Range:

$79,268.80 USD - $204,318.40 USD

The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled