Removal Technician - Evening Shift

This is an evening position, working the hours of 4:00 pm to 12:00 am (approximately). Job Purpose To respectfully transport the bodies of deceased individuals from place of death to our refrigeration facility. Duties and Responsibilities Respond to initial phone calls about death and arrange for removal with the deceased’s family or the facility where death occurred. Treating the deceased and their survivors with compassion and respect. Advocate for the grieving families, including explaining the various options available and assisting with making choices in a supportive, non-commercial way consistent with Coda’s vision and values. Offer emotional support to grieving families as needed. Assure accurate recordkeeping and identification during all stages of the removal. Attend and supervise funeral and memorial services, including connecting with families, venues, service providers, and speakers. Courier urns and certified death certificates between facilities and the office. Maintain a clean, safe, sanitary van and equipment. Maintain and arrange for service and upkeep of van and equipment. Maintain inventory of equipment and supplies in the van. Work as part of a team, and offer ongoing emotional and practical support to other team members. Participate in general office assignments, including but not limited to, meetings, answering incoming phone calls, and housekeeping. Other duties as assigned. Working Conditions and Physical Requirements The work is normally performed outside an office environment, within regular assigned on-call hours. The physical requirements include lifting and/or maneuvering 150+ lbs, occasional lifting of boxes, and equipment. Qualifications Washington State driver’s license and insurance. Must be eligible to be insured under the company’s automobile insurance policy and possess a valid driver’s license. Washington State licensed funeral director intern is desirable. Bachelor’s or Master’s Degree in a relevant field of study is desirable. Well-grounded spiritual background is a plus. Cross-cultural knowledge of traditions around death and dying, and the ability to act upon that knowledge in a respectful and compassionate way. Empathy and interpersonal sensitivity, great listening skills. Emotional generosity – ability and willingness to offer comfort and support to people in distress, whether clients or team members. Resilience and the ability to manage own emotions, demonstrate self-control under pressure or adversity, and practice self-care. Project management skills, including attention to detail, ability to track tasks to completion, ability to foresee, prevent, or solve problems. Flexibility, including the ability to multi-task, adapt to new situations, and to change focus unexpectedly, sometimes several times during a day. Basic computer skills, ability to operate MS Office products and databases.