Customer_Order Program Manager
ASTEC
Astec is a global, environmentally focused infrastructure and manufacturing company of asphalt road building and aggregate processing. Our mission is to design and build the most innovative products for the industries we serve. Leveraging innovative solutions and technologies, we serve customers all over the world. About the Position The Customer Order Program Manager will serve as the enterprise lead and architect of the customer order lifecycle across all Infrastructure Solution (IS) manufacturing sites. This role is the designated owner of the IS Portfolio, responsible for the functional leadership, professional development, and performance of all Customer Order PMs as the PMO scales. You will act as the primary gatekeeper of portfolio integrity, ensuring that data-driven insights empower the SLT to make strategic decisions. The incumbent will translate complex operational data into actionable insights for the Senior Leadership Team (SLT), driving project management maturity across our manufacturing enterprise. As the primary gatekeeper of portfolio integrity, the successful candidate ensures that all project data - specifically budgets, ROI, and baseline schedules is strictly controlled by the PMO to maintain a single version of truth. A critical priority for this role is establishing a culture of frequent, proactive customer communication, ensuring that messaging is consistent, timely, and data-driven throughout the lifecycle of every order. Main Responsibilities Develop and implement a robust framework and decision-making structure to manage customer orders from contract award through close-out. Create and maintain a comprehensive suite of templates (SOWs, RAID logs, Project Templates) to ensure consistent execution across IS manufacturing sites. Establish and monitor automated dashboards to track portfolio health, margin performance, and delivery trends at the enterprise level. Act as the primary owner of the IS Portfolio by managing the delta between planned baselines and actual performance to protect ROI and schedule accountability. Design and mandate a standardized customer communication strategy that prioritizes high-frequency updates and transparent stakeholder engagement. Key Activities & Responsibilities Directly lead and manage the team of Customer Order Project Managers as the PMO expands its scope to support all customer orders. Define the "Astec Standard" for order management and mentor project leads on the adoption of these governance processes. Execute a frequent messaging cadence to ensure customers receive clear, specific, and timely updates regarding order status and milestones. Prepare and present high-impact, data-driven reports for the VP of Operations and the SLT. Conduct regular governance reviews to identify systemic risks and resource bottlenecks across multiple projects simultaneously. Monitor productivity and performance to drive continuous improvement in manufacturing lead times. Respond quickly to customer needs and foster collaborative environments with engineering, sales, and manufacturing teams. Establish and maintain relationships with internal business partners to refine the order-to-delivery lifecycle. Foster collaborative environments with engineering, sales, and manufacturing teams to refine the end-to-end order-to-cash lifecycle. Qualifications Bachelor's degree or higher or equivalent combination of education and experience, and training. 10+ years of end-to-end project and program management experience, specifically within industrial or manufacturing environments. 2+ years of leadership. Proven track record in establishing governance frameworks and managing complex portfolios. Strong background in change management and building inclusive, high-performing teams within a fast-paced culture. Expert proficiency in Project Insight, Asana, or Microsoft Project. Project Management Professional (PMP) required; Portfolio Management Professional (PfMP) preferred. Exceptional ability to translate technical data into high-quality, actionable messaging for both customers and executive leadership. Ability to confidently facilitate large-scale project planning workshops. Our Culture and Values Continuous devotion to meeting the needs of our customers Honesty and integrity in all aspects of business Respect for all individuals Preserving entrepreneurial spirit and innovation Safety, quality and productivity as means to ensure success Travel Requirements 10-20% of domestic travel Work Environment While performing the duties of this job, the employee is regularly exposed to risk of injury in an office environment and occasionally a manufacturing shop plant environment. Duties include a typical office setting including extensive computer work, sitting or standing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Opportunity Employer As an Equal Opportunity Employer, Astec does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person's veteran status or any other characteristic protected by law or executive order. #J-18808-Ljbffr ASTEC
- ...Program ManagerWork Location: Marshall Space Flight Center (MSFC)... ...experience and will be discussed with manager in interviewREQUIREMENT- Must... ...between staff and Customer representatives.Duties/Responsibilities... ...communicate task and project orders, scope, and estimates.Oversee...CustomerContract workWork at office
- ...System One is seeking an experienced Director, Nuclear Customer Program Manager to join a high-performing team supporting critical manufacturing... ...-value customer contracts, Multi-million-dollar purchase orders, Customer-facing program execution, Risk management and issue...CustomerFull timeLocal area
- ...solutions and technologies, we serve customers all over the world.... ...follows: Plan and lead NPD project/program planning sessions, facilitate... ...This is an on-site position managing NPD portfolio, programs, and... ...any other characteristic protected by law or executive order....CustomerWork at office
- ...of client project work, communication, process creation, team management, and is ultimately responsible for ensuring the successful execution... ...is required. 8+ years of experience managing projects and/or customer accounts is preferred. 6+ years of TVA substation design...CustomerContract workWork at office
- ...solutions and technologies, we serve customers all over the world.... ...The Operational Excellence Manager at our manufacturing site in... ...structured Lean and TPM training programs that teach tools, principles,... ...any other characteristic protected by law or executive order....CustomerWork at office
- ...Surgical Solutions. The Operations Manager is responsible for leading day-... ..., inventory management, and order fulfillment to support client retention and customer satisfaction within a healthcare... ...to ensure preventive maintenance programs are executed effectively. Lead,...CustomerShift work
- .... Job Description Operations Manager assists in leading, directing... ...and engage in internal growth programs. Continuously exemplify and... ...business in an accurate and orderly and timely fashion Verify accuracy... ...to, financial status, customer/guest information, associate...CustomerWork at officeLocal areaHome officeFlexible hoursNight shiftWeekend work
$17 - $23 per hour
...seeking Warehouse Shopper Team Members / Order Fulfillment Associates to work in Amazon... ...centers selecting, packing, and preparing customer orders for delivery. Employees are responsible... ...time off, 401(k), tuition assistance programs, Amazon employee discounts, paid training...CustomerHourly payFull timeWork at officeRelocation packageShift workNight shiftWeekend work$142.6k - $261.5k
...Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch and SuccessFactors) that are... .... Your key responsibilities As a Manager in Technology Analysis, you will play a pivotal... ...) solutions, including time-series and order-based planning. Collaborate with cross...CustomerSummer holidayFlexible hours$12 - $15 per hour
...AssociateThe Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store.... ...by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need...CustomerHourly payEarly shift- A data-focused company is seeking a Customer Service Representative for a remote position. In this role, you will be responsible for inputting... ...data from paper documents into digital databases, updating order statuses for customers, and ensuring the accuracy of the data...CustomerRemote jobFlexible hours
- ...job description within approximately 15 minutes, after which you may review, edit, approve, and publish the position. Ref: #161-Managed Staffing Charlotte System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders...CustomerLocal area
- ...role with growth potential. The ideal candidate will have strong customer service skills, high attention to detail, and reliability. This... ...teamwork. Essential duties include storing products in correct bin locations, pulling customer orders accurately, #J-18808-Ljbffr...CustomerHourly payFull time
- ...ResponsibilitiesPick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging... ...audits, order follow-ups, and locker management, while reporting safety or theft... ...the communities it serves through programs focused on creating safe, affordable housing...CustomerLocal area
- ...DutiesSupervise a large, diverse staff to include subordinate supervisors, engineering, administrative, skilled trades, program analysts, and contractors.Manage the overall development, execution, and fiscal management of a navigation program that exceeds $45M annually to...For contractors
- ...Deputy Program Manager/Project ManagerAccura Engineering & Consulting Services is a leading architectural and engineering firm providing innovative solutions to local, state, and federal clients. We are seeking a highly motivated Deputy Program Manager/Project Manager...Local area
- ...Chief Operations Manager For Nashville District Navigation Area OfficeAbout the Position: As Chief Operations Manager for the Nashville... ...security, management of human resources, technical activities, program development and execution, safety, public relations,...Work at office
$45.26 - $74.67 per hour
...TLC Program ManagerInspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future... ...our Talent, Learning and Capabilities Program Manager, you will be responsible for the design, implementation, and evaluation...Full time- ...We are seeking contractors to join our clients Transmission Asset Performance Center (APC) team, part of the Asset Management organization. This role focuses on developing overall asset strategy and criteria for system evaluation, ranking, and prioritization of asset...For contractorsLocal area
- ...Accura Engineering & Consulting Services, Inc., a leading architectural and engineering firm, seeks a Deputy Program Manager/Project Manager to join our Atlanta-based team. The role involves managing CMS and CEI staff, guiding projects from planning through delivery, and...
$14.1 per hour
...processes as needed to provide an excellent customer experience. What You’ll Do Clean... ...chemicals and supplies by placing orders to replenish when supplies are low, ensuring... ...responding to direction from supervisors/managers and other company personnel Other...CustomerPart timeFlexible hoursNight shift- ...relationships with our employees, customers and the communities we call... ...with the business. We offer programs that support physical safety,... ...is responsible for managing the operational aspects of pricing... ...any other characteristic protected by law or executive order....CustomerFull timeWork at officeWork from home
$109.1k - $224k
...every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing... ...recommendations.Ability to influence mid-level to senior management through personal interactions as well as the creation and delivery...CustomerFull timeTemporary workRemote workWorldwide- ...Program Coordinator AssistantResponsible for assisting with the operations of one/two Supported... ...reviewing MAR's to assure accuracy, ordering medications, and discarding unused or... ...the absence of specific instructions from management related to individual(s) served.Assist...Work at officeShift workAfternoon shift
$45k - $47k
...(QIDP) and perform other duties needed as a member of the ICF Management Team, including but not limited to coordination of staff. Job... ...observes individuals, reviews data and progress, and revises programs based on individual need and performance. The QIDP ensures consistency...Full timeWork from homeNight shiftWeekend workAfternoon shift- ...might be the right opportunity for you!As an Operations Service Manager at Burlington, one of the largest off-price retailers in the... ...results. You’ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors...CustomerFull timeFlexible hoursNight shiftEarly shift
- ...A leading music retail company in Chattanooga, TN, is seeking an Operations Associate to manage shipping and receiving, inventory control, and customer service tasks. The ideal candidate will have strong collaboration, organizational, and technology skills, along with...CustomerWork at officeShift work
$40k - $75.6k
...meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing... ...related to litigation matters. Manage document filing and records within NetDocuments... ...Law Department recognition and reward programs to support equitable utilization across...CustomerTemporary workWork at officeWorldwideFlexible hours$20 per hour
...equivalent required; associate's or bachelor's degree preferred0-1+ years of experience in administrative support, medical data entry, customer service, or operations in a process-driven environmentFamiliarity with EHRs or healthcare workflows is a plusAttributes:Detail-...Customer- ...the process with precision, care, and a deep commitment to the customer experience. We don’t just ship products—we help deliver moments... ...operation for future growth and automation. The Senior Operations Manager is responsible for leading the day-to-day execution of Adorama'...CustomerFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer_Order Program Manager. Be the first to apply!
- customer advocacy manager Chattanooga, TN
- remote customer service manager Chattanooga, TN
- sales customer service manager Chattanooga, TN
- manager customer experience Chattanooga, TN
- manager customer success team Chattanooga, TN
- director customer care Chattanooga, TN
- customer service support manager Chattanooga, TN
- csm Chattanooga, TN
- insurance customer service manager Chattanooga, TN
- customer service supervisor Chattanooga, TN



