Vice President of Operations

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

TITLE: Vice President of Operations

REPORTS TO: President of Direct Services

EMPLOYMENT TYPE: Full-Time, Exempt Employee

The Vice President of Operations is responsible for overseeing Workforce Services projects ensuring all projects are trained effectively, performing accordingly, and thriving within their communities. The primary responsibilities for this role will focus on leading Regional Directors, expenditure rates, driving metrics and performance, supporting liaison between Workforce Services and Corporate, negotiating performance metrics and creating service delivery plans for projects, and securing new business opportunities. The ideal candidate must have the ability to interact with all staff across all levels and locations while maintaining productive relationships with coordinating workforce boards. An ideal candidate would thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient.

Your Impact on Career Team’s Success

• Oversee regional operations for the Workforce Services division
• Lead and inspire the work of multi-unit teams and other executive leaders to successful outcomes
• Create, communicate, and implement the organization’s vision, mission, and overall direction
• Meet with Senior Leadership on a regular basis to monitor KPIs, and operational items to ensure the success of projects/programs
• Develop and implement strategic plans that guide the direction of the business
• Conduct onsite reviews at all Career Team locations
• Host weekly check-ins with the Executive Director team & Regional Director Team
• Maintain and monitor awareness of both the external and internal competitive landscape, opportunities for expansion, customers, markets, new industry developments, and standards
• Approach each day and task with a “Zag” mindset

This position has been identified as a remote opportunity and does not require applicants to live in a certain city or distance from any of our locations

To Qualify for This Role, You Must Have

• Bachelor’s degree or higher or an equivalent combination of education and experience
• 6+ years of experience in Business Leadership, Public Relations, Education, and Human Services with leadership and management experience
• 5+ years of experience with computer proficiency in Microsoft Office suite and Google suite including Word, Excel, PowerPoint, Google Mail, Google Calendar, Google Docs, Google Sheets, and Google Drive
• 5+ years of demonstrated ability to work in a dynamic team environment with an aptitude for communication

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