Service Consultant

Job Details Job Location: Middleton Chevrolet - Middleton, WI 53562 Position Type: Full Time Service Consultant Key Responsibilities Guest Interaction: Greet guests warmly and assist with their service needs, providing clear and accurate information. Service Coordination: Schedule and manage service appointments, ensuring timely and efficient service delivery. Communication: Keep guests informed about the status of their vehicle service, including any additional repairs needed. Sales: Recommend additional services and products that enhance the guest’s experience and vehicle performance. Problem Solving: Address and resolve guest concerns or issues in a professional and timely manner. Documentation: Maintain detailed records of guest interactions, vehicle service history, and any special requests. Team Collaboration: Work closely with technicians, parts consultants, and other team members to ensure guest satisfaction. Qualifications Experience: Previous experience in automotive service consulting or a related field is preferred. Knowledge: Strong understanding of automotive services, repairs, and maintenance. Familiarity with various makes and models. Guest Service Skills: Excellent communication and interpersonal skills. Ability to build rapport with guests and provide a high level of service. Organizational Skills: Strong attention to detail and the ability to manage multiple tasks simultaneously. Technical Skills: Proficiency with service management software and other relevant computer systems. Education: High school diploma or equivalent required. Additional certification in automotive technology or service management is a plus. Schedule & Compensation Schedule: shifts ranging from Monday - Friday 7am - 6pm Pay: Estimated earning potential exceeding $70,000/year! Our Service Consultants earn a monthly base salary plus a monthly performance bonus. Benefits Competitive Compensation Comprehensive Benefits: Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members) Generous Time Off: Two weeks of PTO starting on your first day (for full-time team members) Exclusive Discounts: Save on vehicles, service, and parts Financial Security: 401(k) plan with company match (for full-time team members) Work-Life Balance: Paid holidays (for full-time team members) Wellness Support: Wellness Program, Free Team Member Clinic, Access to a Free Health Coach, Employee Assistance Program Team Recognition: Employee Referral Program Career Development: Ongoing training and opportunities for growth and advancement #J-18808-Ljbffr Bergstrom Auto