Oncology Technician Supervisor, AVES

Oncology Technician Supervisor

Join Our Growing Team at Austin Veterinary Emergency and Specialty Center! Are you a dedicated veterinary technician or technician assistant looking to advance your career in a thriving, collaborative, and progressive environment? At Austin Veterinary Emergency & Specialty (AVES), we have recently expandedadding new doctors, enhancing our services, and growing our departmentsnow operating in our brand-new, state-of-the-art 45,000 sq. ft. hospital. As part of this continued growth, we're hiring for multiple technician and assistant roles across departments. We're seeking highly skilled, self-motivated, and team-oriented professionals who are passionate about delivering exceptional care in advanced veterinary medicine. We're also looking for a strong Supervisor to help oversee and establish these developing teams as we continue to grow.

Overview: An Oncology Supervisor is one that is a highly educated and skilled veterinary technician that emulates the qualities of a leader. The Supervisor should be proficient and project confidence with both technical skills and interpersonal communication. Despite anxiety, stress, and conflicts within the workplace, the supervisor should remain levelheaded and approach challenging situations in a proactive, problem-solving manner. They should not only be able to recognize problems with the work environment but also provide creative solutions. The Oncology Supervisor must have excellent multi-tasking ability and be able to juggle technical and managerial duties. The Oncology Supervisor must have excellent communication and follow through on all assigned tasks and requests in a timely manner (and meet all deadlines provided).

Compensation: $28-$35 hourly, based on experience

Anticipated Schedules:

• Full Time
  • 4x10 hour shifts
  • Day Shifts
  • Weekends may be required

Primary Responsibilities:

• Leadership: Act as a direct representative of the AVES technical staff. Ensure that the AVES Oncology staff create a professional work environment that strives to provide the highest quality of care to our patients. Maintain a professional demeanor and ensure that the staff have a safe, confidential, reliable person that can mediate and resolve situations of conflict.
• Direct Supervision of Oncology staff: Ensure that all Oncology staff are fulfilling their duties in the designated roles throughout the workday. Ensure that all Oncology staff portray exceptional inter/intradepartmental and client communication.
• Technical Support: Provide technical support as needed and spend a moderate amount of time on primary Oncology case management.
• Review technician training binders for progress and completion on technical duties. Review and assign new goals monthly to each employee.
• Monitor professional development and skill level of all department staff via initial (60 days) and annual performance reviews.
• Delegate daily responsibilities for department staff including tasks lists during slow days.
• Review end of shift check lists daily to ensure equal share of cleaning duties amongst staff.
• Coordinate and direct monthly departmental meetings and relay information to staff.
• Facilitate frequent meetings with shift leads to trouble shoot challenges and frustrations and provide feedback on leadership skills.
• Engage doctors frequently to obtain real time feedback on departmental functionality and flow and potential concerns regarding department staff

Secondary Responsibilities:

• Develop department staff work schedules to meet daily, weekly, and holiday support requirements for the hospital. Collaborate with manager for people calling in sick or late to work. Collaborate with manager/supervisors to provide adequate coverage to the hospital.
• Interview, hire, train, review and terminate department staff.
• Ensure that department staff follow appropriate policies and procedures.
• Assure that regular generation, review, and updating of standard operating procedures (SOP's) occurs as needed (no less than semiannually).
• Collaborate with Education Department and facilitate continuing education for department staff
• Ensure appropriate inter and intradepartmental communication.
• Contribute to creation of hospital cleaning schedule with other supervisors.

Requirements:

• High School Diploma or equivalent
• Licensed Veterinary Technicians (LVT) preferred but not required
• At least 2 years+ of supervisory or lead veterinary technicians experience required
• Culture builders team players eager to promote trust, collaboration, and a positive work environment.
• Adaptability individuals willing to go the extra mile to ensure the best patient and client experience.

Benefits Include:

• 401(k) with matching
• Health, Dental, and Vision insurance
• Health Savings Account (HSA) / Flexible Spending Account (FSA)
• Life and Disability insurance
• Paid Time Off (PTO) and Holidays
• Employee Assistance Program and Discounts (including Pet Discount)
• Professional development and tuition assistance
• Uniform stipend
• Retirement plan

Why AVES? Austin Veterinary Emergency and Specialty Center (AVES) has proudly served the Austin pet community for 11 years, delivering exceptional, compassionate care when it matters most. As a thriving 24/7/365 veterinary hospital, we offer a comprehensive range of specialty services including Emergency & Critical Care, Internal Medicine, Surgery, Neurology, Cardiology, Diagnostic Imaging, Interventional Radiologyand now, an exciting addition: a fully integrated Oncology Cancer Center, providing both medical and radiation oncology. We've Moved! AVES has officially relocated to a brand-new, 45,000 square foot, state-of-the-art facility just 2.6 miles from our original location. This expansion allows us to grow alongside our community, enhance our capabilities, and create even more opportunities for our team members to develop and thrive. Our core valuesKindness, Integrity, Collaboration, and Consistencyare at the heart of everything we do, guiding us in delivering top-tier medical care and an exceptional client experience. We are also deeply committed to the growth of our team, offering a robust on-site Education Program designed to support ongoing learning and hands-on training for our support staff. Come join us and be part of a hospital that's growing, evolving, and making a difference every single day.