Technology & Facilities Manager - Chicago

Job Description

Job Description

Job Description

Job Title:

Technology & Facilities Manager

Location:

Chicago

Reporting to:

General Manager

Position Overview

Technical Excellence

The Technology and Facilities Manager is responsible for maintaining and troubleshooting our simulators and systems to ensure seamless guest experience while also overseeing the facilities team to maintain a high-functioning venue environment. Serving as an on-site expert, this role manages all technology-related challenges, vendor partnerships, and facility operations. Reporting to the General Manager and working closely with the Director of Technology, the Technology and Facilities Manager plays a critical role in ensuring the reliability, safety, and efficiency of all venue technology and infrastructure.

Maximizing System Reliability & Venue Functionality

In addition to technical oversight, the Technology and Facilities Manager plays a crucial role in maintaining the venue's overall functionality by supporting facility operations. This includes ensuring essential systems such as lighting, general maintenance, and other facility components are operating effectively to provide a safe and comfortable environment for both guests and team members. The role requires a proactive approach to problem-solving, strong collaboration with internal teams, and the ability to adapt quickly to evolving challenges in a fast-paced, guest-focused setting. By combining technical expertise with facility management, the Technology and Facilities Manager contributes to the venue's overall success and delivers high-quality experience for all visitors.

Key Areas of Responsibility

Technical Maintenance:

• Ensure simulators and systems operate efficiently by performing regular maintenance, troubleshooting issues, and coordinating with engineers.

Technical Coordination :

• Collaborate with technology partners to maintain seamless system functionality and performance.

Facilities Maintenance:

• Oversee the upkeep of the venue's infrastructure, ensuring all facility systems, including lighting, HVAC, and general maintenance, are operating effectively.

Communication & Reporting:

• Keep stakeholders informed with detailed technical and facility status updates and reports.

Team Member Training:

• Conduct training sessions to equip team members with essential technical and facility-related knowledge.

Inventory Management:

• Oversee stock levels, track equipment usage, and manage ordering for all technology and facility-related supplies.

Audits:

• Perform routine audits to uphold the integrity and reliability of all technology and facility systems.

Scheduling:

• Take ownership of creating and maintaining the schedule for the Technology and Facilities team, ensuring appropriate coverage and alignment with operational needs.

Skills Required

• Experience: A minimum of three years in technology management within guest-facing environments is required.
• Operational Management: Demonstrated ability to manage technology and facilities in high-pressure, live operational settings.
• Leadership & Team Development: Strong leadership and interpersonal skills, with a commitment to team development and mentorship.
• Attention to Detail & Organization: Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment..
• Ability to consistently demonstrate F1 Arcade Core Values.

Pursuit of Excellence

Positive Energy

Integrity

Team Spirit

Basic Physical Requirements

When working at an F1 Arcade venue, Team Members must be able to perform the duties of that venue. The team members will frequently sit for short periods of time, talk via Cloud Based video conferencing and the phone often, and hear and manipulate objects constantly.

Additional requirements will include lifting to 10 (ten) pounds constantly and up to 50 (fifty) pounds as required. Lifting from floor to shoulder constantly and overhead infrequently. Twisting and reaching frequently. Grasping objects to move or manipulate constantly. Working in hot then cold environments for extended periods of time. May inadvertently bump into team members in a relatively small work area. Will stand and walk for extended periods of time. FREQUENT hand washing and sanitation is required. The ability to use knives, slicing equipment, and other food preparation equipment. Team Member must be able to communicate with Guests and other Team Members and manipulate handheld and desktop devices.

F1 Arcade is an equal opportunity employer. All applicants will be considered for employment without attention to race color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.