Housekeeper

Housekeeper

Legacy House of Bountiful Housekeeper | Lead the Team. Set the Standard. Make Residents Feel at Home.

At Western States Lodging and Management, a clean and well-maintained community is an essential part of creating a place residents are proud to call home. As an experienced Housekeeper, you'll bring extensive housekeeping experience, leadership, and a strong commitment to service to the daily operation of our community.

In this role, you'll help set the standard for housekeeping excellence while serving as a leader and mentor to your fellow team members. You'll help coordinate daily priorities, maintain inventory and supplies, support cleaning protocols, respond to resident concerns, and collaborate with other departments to keep the community operating smoothly.

What's in it for you- Compensation & Benefits

• Competitive Pay - hourly.
• The starting rate is based on experience and qualifications. This position participates in our compensation program, which provides opportunities for future pay growth based on performance and career development.
• 401(k) with a dollar-for-dollar company match up to 4%
• Hotel discounts at select Western States Lodging & Management properties

Eligible full-time associates are entitled to the following:

• Medical, Dental, and Vision insurance plans plus Health Savings Account (HSA) options
• Optional supplemental benefits, including accident, critical illness, hospital indemnity, and other coverage options.
• Personal Time Off (PTO) and Vacation benefits

What You'll Do

• Serve as a leader, mentor, and resource for housekeeping team members by providing training, guidance, and ongoing support.
• Help establish, maintain, and implement housekeeping procedures, cleaning protocols, and service standards.
• Coordinate daily housekeeping priorities based on resident needs, building schedules, and operational requirements.
• Inspect resident apartments, rooms, common areas, and other community spaces to ensure cleanliness and sanitation standards are consistently maintained.
• Handle specialized cleaning projects and provide support during periods of increased housekeeping demand.
• Monitor inventory levels of cleaning supplies, equipment, and other housekeeping materials.
• Coordinate supply and equipment orders as needed to ensure the department has the resources necessary to operate effectively.
• Respond professionally to resident questions, concerns, and complaints related to housekeeping services and work promptly to resolve issues.
• Communicate resident feedback and service concerns to the appropriate supervisor or leadership team.
• Collaborate with dining, maintenance, nursing, life enrichment, and other departments to coordinate cleaning schedules and support overall community operations.
• Help identify opportunities to improve housekeeping efficiency, cleanliness, safety, and resident satisfaction.

What Makes You Successful

• 3+ years of progressive housekeeping experience, preferably in an assisted living, senior living, healthcare, hospitality, or residential environment.
• Extensive knowledge of housekeeping operations, cleaning techniques, sanitation practices, and service standards.
• Proven ability to lead, mentor, train, and support housekeeping team members.
• Strong organizational and time management skills with the ability to prioritize multiple responsibilities.
• Excellent communication and interpersonal skills with residents, families, coworkers, supervisors, and other departments.
• Strong attention to detail and a commitment to maintaining consistently high standards.
• Ability to lift up to 30 pounds and safely push, pull, or move items such as housekeeping carts and furniture.
• Ability to walk, stand, stoop, bend, and perform repetitive physical tasks for extended periods.

You Know You're Successful When…

You're the person your team can count on to set the standard, solve problems, and keep things moving. Housekeeping operations run efficiently, supplies are properly managed, resident concerns are addressed promptly, and the community consistently meets high standards for cleanliness, safety, and service. Most importantly, your leadership helps create a clean, comfortable environment where residents feel respected and at home.

Why Join Western States Lodging & Management?

Western States Lodging & Management is a leading property management company with a diverse portfolio that includes nationally recognized hotel brands such as Hilton, Marriott, and IHG, Legacy Senior Living communities, and Nxt multifamily apartment communities throughout the western United States.

Our mission is simple: Serving You Like Family. That commitment extends beyond our guests and residents—it defines how we treat our associates and business partners. We believe that great people build great communities, which is why we invest in our team through meaningful work, ongoing professional development, and opportunities for long-term career growth. At Western States Lodging & Management, we encourage every team member to serve as an Ambassador of our values, a trusted Consultant who brings knowledge and solutions, a Collaborator who builds strong relationships through teamwork, and a Coach who is passionate and empowers others to learn, grow, and succeed.

Whether you're launching your career or bringing years of experience, you'll find a workplace where your contributions are valued, your ideas are welcomed, and your potential is supported every step of the way.

Apply today and discover why thousands of associates have chosen Western States as the place to build a meaningful career.