Staff Technical Program Manager
Illumio
Onwards Together!Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Powered by the Illumio AI Security Graph, our breach containment platform identifies and contains threats across hybrid multi-cloud environments – stopping the spread of attacks before they become disasters. Recognized as a Leader in the Forrester Wave™ for Microsegmentation, Illumio enables Zero Trust, strengthening cyber resilience for the infrastructure, systems, and organizations that keep the world running.Our Team's VisionAt Illumio, our engineering team thrives on visionary leadership, customer-centric innovation, and relentless execution. We tackle the most critical and complex challenge in modern cybersecurity: stopping malicious actors and containing cyber threats before lateral movement turns an attack into a widespread business catastrophe.As an engineer here, you will design, build, and optimize massively scalable distributed systems that power the future of zero trust, segmentation, and automated breach containment. Working across a high-performance stack—from operating system internals to highly available multi-cloud scaling and immersive data visualizations—you will solve complex networking, massive real-time telemetry processing challenges.If you are eager to conquer deep systems-level problems, build fault-tolerant software at a massive scale, and create a safer digital future for the world's largest enterprises, join our mission and engineer the defense systems of tomorrow.You'll have the opportunity to shape the future of a market-leading cybersecurity platform while working alongside world-class engineers and product leaders. You'll influence strategic initiatives that protect some of the world's largest enterprises and help scale a rapidly growing business.Your ImpactWe are seeking an experienced and highly technical Staff Technical Program Manager (TPM) to drive complex, cross-functional initiatives across our cybersecurity platform. In this role, you will partner closely with Product Management, Engineering, Security, Cloud Operations, Customer Success, and Support to deliver strategic programs that improve product quality, accelerate releases, and enable customers to adopt our platform with confidence.You thrive in fast-paced environments, enjoy solving ambiguous problems, and have a proven track record of leading large-scale technical programs from concept through delivery.Technical Program LeadershipLead complex, cross-functional programs spanning multiple engineering organizations from planning through successful delivery.Drive execution of strategic initiatives across cloud, platform, security, infrastructure, and customer-facing product teams.Establish program plans, milestones, dependencies, risks, and success metrics.Develop and maintain reporting to provide regular program status updates.Product Release ManagementOwn end-to-end release management for multiple product lines.Coordinate release readiness activities across Engineering, Product Management, QA, Cloud Operations, Documentation and Customer SupportDrive release planning, Go/No-Go decisions, deployment readiness, and post-release reviews.Improve release predictability through automation, metrics, and standardized processes.Cross-functional ExecutionPartner with product, engineering and cross functional leaders to identify risks, remove blockers, and drive timely execution.Coordinate cross-team dependencies across distributed engineering organizations.Lead technical discussions and facilitate alignment among stakeholders with competing priorities.Operational ExcellenceDefine and improve program management best practices across the organization.Build dashboards, KPIs, executive reporting, and portfolio health metrics.Develop process improvements, automate workflows and develop tools for PMO efficienciesDrive continuous improvement initiatives focused on engineering efficiency, release quality, and operational scalability.Customer & Strategic InitiativesLead strategic customer commitments and Voice of Customer (VoC) initiatives.Partner with Product and Customer Success to prioritize customer-driven programs.Coordinate large-scale initiatives involving SaaS migrations, platform modernization, and customer enablement.Success in This RoleSuccessful candidates will:Deliver complex technical programs on schedule with high quality.Improve release predictability and execution excellence.Build trusted partnerships across Product and Engineering.Anticipate risks before they become issues.Influence without authority across senior technical leaders.Create scalable program management processes that improve organizational efficiency.Drive measurable improvements in delivery, operational excellence, and customer outcomes.Your ToolkitBachelor's degree in computer science, Engineering, or related technical field.8+ years of Technical Program Management experience in enterprise software, cloud, networking, infrastructure, or cybersecurity.Experience leading large cross-functional engineering programs across Product, Engineering, QA, Security, Cloud Operations, and Customer Success.Strong understanding of software development lifecycle (SDLC), Agile methodologies, and release management.Experience managing complex technical dependencies across multiple engineering organizations.Strong executive communication and stakeholder management skills.Experience working with Jira, Confluence, or similar tools.Experience with workflow automation and agent/tools building using AI and/or industry standard toolsPreferred QualificationsExperience working in cybersecurity, cloud, networking, SaaS, or enterprise infrastructure.Familiarity with Kubernetes, containers, cloud-native architectures, APIs, distributed systems, or microservices.Experience with CI/CD pipelines and modern DevOps practices.Experience driving SaaS releases and cloud deployments.PMP, Scrum Master, or SAFe certification.This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls.Our CommitmentIllumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions creates a culture of belonging, drives our future, and makes us stronger together in support of our customers and their success.
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