Chief Technical Officer

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Chief Technical Officer at Phyllis Song Consulting

Job Description

We are looking for a highly strategic and execution-driven Chief Technical Officer (VA) who can bridge the gap between technology and business outcomes. This role is focused on optimizing systems, implementing AI-driven solutions, and building scalable infrastructure that supports long-term growth. You will play a critical role in transforming technical operations into a competitive advantage—ensuring efficiency, clarity, and measurable results across the organization.

Key Responsibilities

Optimize workflows and reduce manual processes through automation and AI solutions
Implement and manage agentic AI systems within business operations
Build and maintain an internal AI-powered Knowledge Base using SOPs
Translate complex technical insights into clear, business-focused reports
Deliver monthly technical health briefings aligned with company growth goals
Ensure system reliability, targeting high uptime and low bug rates
Audit and improve existing technical infrastructure and processes
Develop a scalable 24-month technology roadmap
Support team adoption of AI tools with clarity and empathy

Qualifications

Proven experience in a CTO, Technical Lead, or similar role
Strong background in Retrieval-Augmented Generation (RAG) systems
Expertise in building internal knowledge bases and SOP frameworks
Deep understanding of business process optimization using AI
Ability to communicate technical concepts in a concise, executive-level manner
Experience aligning technical strategy with business goals
Strong analytical and problem-solving skills

Tools You Will Use

Zoho CRM
Zoho Analytics
Zoho One Ecosystem
AI Tools (RAG systems, automation tools, AI agents)

Working Hours

Full-Time (40 hours/week)
Flexible hours
Aligned with Sydney, Australia time zone

Preferred Traits

Outcome-driven: prioritizes results over tools or trends
Direct communicator: transparent, clear, and solution-focused
High emotional intelligence: can guide teams through AI adoption
Strategic thinker with strong execution ability
Proactive and accountable

Non-Negotiables

Screenshot and productivity tracker required
Must have a good credit score

Why Join us?

Join Phyllis Song Virtual Dream Team as our Chief Technical Officer and help build systems, tools, and innovations that empower business owners and virtual assistants to work smarter, grow faster, and create more freedom in their lives.

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Vacancy posted 2 days ago

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