Customer Experience Lead-The Westchester
Victoria's Secret & PINK
Description A Victoria’s Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top‑line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility The Customer Experience Lead is primarily responsible for driving and growing top‑line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front‑line supervisor responsible for assigning work and providing direction to non‑supervisory associates. All Store Leadership Team responsibilities include: Leading and demonstrating company values within the store. Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching. Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. Linking results to behaviors and actions to drive top‑line sales. Independently managing labor hours within the store to drive top‑line sales and profit. Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. Demonstrating and leading company policy and procedures. Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. #J-18808-Ljbffr Victoria's Secret
$20.75 - $26 per hour
Victoria’s Secret & Co. is looking for a Customer Experience Lead in White Plains, NY. This leader will drive sales and enhance customer experiences while guiding team members on the sales floor. Responsibilities involve operational excellence, coaching associates, and...SuggestedHourly pay- Victoria's Secret is hiring a Customer Experience Lead in White Plains, NY. In this leadership role, you will deliver exceptional customer experiences and drive top-line sales through effective coaching and management of store associates. Join our team to ensure a high...Suggested
- ...Switzerland) AG is seeking a Business Relationship Manager for the Westchester Area, based in Eastchester, New York. The successful... ..., acquire, and retain clients, ensuring an exceptional customer experience. Qualifications include a Bachelor's degree and 5-8 years of...Suggested
- VEG ER for Pets in White Plains, NY, is looking for a Customer Experience Coordinator dedicated to enhancing the customer journey. In this role, you will greet customers, oversee communications, and resolve concerns to ensure a memorable experience. Candidates should have...SuggestedFlexible hoursNight shiftRotating shift
- Five Below, Inc. is seeking a Customer Experience Manager in White Plains, NY who will ensure exceptional service from crew members and lead the store's operational efforts. The successful candidate will have a minimum of 2 years of management experience and excellent...Suggested
$55k
...Customer Care Coordinator At Rectangle Health, we believe that our team members are our... ...to improve the overall customer experience. Cross Functional Collaboration: Partnering... ...3% About Us: Rectangle Health, a leading financial technology company, empowers medical...- ...Store Support Team Members, ensuring operational efficiency and customer satisfaction. You will train new members, manage team tasks,... ...uphold a positive working environment. Candidates must have retail experience and the capability to teach and motivate others. The role...Hourly pay
$23 per hour
...Plains, NY, United States (On-site) Job Description As a Guest Experience Specialist , you are often the first and last impression our... ...hotel stays, ground transportation or rental cars, catering, and customs appointments as requested. Manage guest, crew, and/or visitor...Flexible hoursShift workNight shift- ...Hartsdale is looking for a dedicated Service Manager to oversee customer satisfaction and lead front-end operations. In this role, you will manage the... ..., and retention while ensuring an excellent shopping experience. The ideal candidate possesses strong leadership skills,...
- Smashburger 1479 White Plains is seeking a Guest Service Expert to create memorable experiences for guests. Responsibilities include greeting customers, taking orders, and ensuring a clean dining area. The ideal candidate should be at least 16 years old and possess strong...Flexible hours
- TwinThread in White Plains, NY is seeking a Market Director of Wealth to cultivate an exceptional customer experience by building strong relationships and a customer-focused culture. The role involves recruiting and managing Advisors, collaborating with partners, and ensuring...
- ...Aviation, LLC in White Plains, NY is seeking a dedicated Customer Service Agent to lead a team managing passenger needs, from check-in to... ...dynamic team committed to safety and exceptional passenger experiences, with opportunities for professional growth. #J-18808-Ljbffr...
$155k - $172k
...airport. Territory boundaries include: Westchester, White Plains, and the Bronx.... ...health. With more than 70 years of experience in neuroscience, we are committed... ...exciting time to join our team as we lead the way in creating positive customer experiences! As a...Work at officeLocal areaFlexible hoursLundbeck
White Plains, NY2 days ago- Rye Subaru in City of Rye is seeking a dedicated service manager to oversee operations and ensure exceptional customer experiences. The role requires a friendly personality, strong communication skills, and the ability to effectively manage technicians and service orders...
$75k - $90k
...increase traffic, and boost customer engagement through innovative... ...to fantastic restaurant experiences, leveraging advanced technology... ...live LOCAL to territory of Westchester County, NY. Job Overview As... ...engagement with new and existing leads; innate ability to build...Temporary workLocal areaRemote workFlexible hours- Bath & Body Works is looking for a District Manager based in White Plains, New York, to lead a multi-unit team. You will manage store managers and ensure exceptional customer experiences while driving sales growth across your district. The ideal candidate will have a...
- Franpartners-LLC seeks a Membership Growth Manager for Scenthound, focusing on building membership for multiple locations in Westchester and Nassau Counties, NY. You will drive community engagement and manage inbound sales effectively. The ideal candidate is sales-driven...Local area
$25.5 - $36 per hour
...York. This full-time role involves overseeing daily team activities, ensuring operational excellence, and delivering outstanding customer service. The successful candidate will have strong leadership skills, a good understanding of banking operations, and the ability...Hourly payFull time$22 - $26 per hour
...seeking an Assistant Store Manager in White Plains, New York. Responsibilities include supporting store operations and enhancing customer experiences in a fitness-focused environment. The role involves team management, ensuring brand representation, and coordinating events...Hourly payLocal area- VEG ER for Pets in White Plains, New York is seeking a Customer Experience Coordinator to enhance customer interactions and provide exceptional service. The role emphasizes strong communication, customer empathy, and the ability to work in a busy environment. Experience...Flexible hoursNight shiftWeekend work
- ...Assistant Store Manager in White Plains, New York. This role focuses on supporting the store's operations, creating an engaging customer experience, and developing store employees. Ideal candidates should have over a year of store leadership experience and a passion for...
- A leading retail company in White Plains is looking for a Customer Experience Manager. This role involves leading a knowledgeable team to deliver an inspiring experience, managing store upkeep, and recruiting passionate associates. Ideal candidates will possess strong communication...
- ...to learn more about OPAL Fuels and how it is leading the effort to capture North America’s naturally... ...visit Position Summary We are hiring a Manager, Customer Billing Collections and Credit with at least 8 years of experience with billing, accounts receivable, and...Full timeContract workTemporary workWork at officeLocal areaMonday to Friday3 days per week
$107.5k - $188.4k
...We are seeking a strategic and results-driven Customer Marketing Manager for our WK Health division to lead initiatives that drive customer engagement, retention... ...ensuring customers have a seamless and impactful experience throughout their journey. The ideal candidate...Contract workWork at officeWolters Kluwer
White Plains, NY4 days ago- A leading SaaS company is seeking motivated Customer Success professionals to manage and support US based clients. The ideal candidate will facilitate onboarding... ...communication and resource management. Prior experience in customer success and ability to work in the US time...
- ...A premier automotive customization and luxury vehicle services company is seeking an experienced sales professional to drive business development... ...Drive revenue growth while maintaining a premium customer experience Luxury Vehicle Storage & Client Services Promote and...
Gables Search Group
White Plains, NY3 days ago $17 - $20 per hour
...Hour Job Category New York - Westchester, Management/Supervisory,... ...hours through a high level of customer service. This individual will... ...maintain, and protect the customer experience by developing Service & Sales... .... Exhibit the ability to lead and inspire cooperation and influence...Full timeLocal areaShift workWeekend work$20 - $30 per hour
...the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide... ...cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets...Flexible hoursNight shiftWeekend work$65k - $75k
...annually. Please note that this will be dependent on level, years of experience, and geographic location. ***** This is an ideal... ...Working closely with the Operations Team to ensure exceptional customer service. Provide timely reporting and analysis of business...Temporary workLocal areaRemote workWork from homeFlexible hoursAccendra Health
White Plains, NY1 day ago$155k - $172k
...exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the... ...lives. It's a very exciting time to join our team as we lead the way in creating positive customer experiences! As a BioPharmaceuticals Account Manager,...Work at officeLocal areaFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Experience Lead-The Westchester. Be the first to apply!
- work from home customer White Plains, NY
- customer engineer White Plains, NY
- customer project program manager White Plains, NY
- customer retention White Plains, NY
- customer marketing White Plains, NY
- customer satisfaction White Plains, NY
- customer experience analyst White Plains, NY
- vp customer experience White Plains, NY
- airport customer experience specialist White Plains, NY
- customer experience associate White Plains, NY