Dental Patient Care Coordinator

Job Description

Job Description

Dental Patient Care Coordinator

Middlebury Dental Center | Middlebury, CT
Job Type: Full-Time | In-Person | No weekends!
Pay: $21–$25 per hour, based on experience and qualifications

Required Qualifications:
• General dental office experience (clinical or front office).
• 2+ years of administrative experience.

Join Our Team!

Middlebury Dental Center is a modern, patient-focused practice looking for a friendly, organized, and proactive Dental Patient Care Coordinator to join our growing team.

This role focuses on appointment scheduling, patient communication, relationship building, and assisting with marketing initiatives. You'll help patients stay on track with recommended care while supporting an efficient schedule, exceptional patient experience, and practice growth through patient engagement and social media.

Key Responsibilities: Appointment & Patient Relations Coordinator

• Contact overdue and unscheduled patients to schedule recommended care.
• Follow up with patients who have outstanding treatment plans.
• Schedule new patient appointments and manage appointment requests.
• Follow up on cancellations and help fill open appointment times.
• Coordinate appointments with specialists and referral offices.
• Answer incoming calls and make outbound patient follow-up calls.
• Build positive patient relationships through friendly, professional communication.
• Support patient retention, in-office marketing initiatives, and practice events.
• Assist with social media coordination and patient testimonials with appropriate consent.

What We're Looking For

• General dental office experience (clinical or front office) is required.
• At least 2 years of general administrative experience is required.
• Comfortable making outbound calls and following up with patients.
• Organized, dependable, and detail-oriented.
• Self-motivated, proactive, and able to manage multiple priorities.
• A positive attitude and a team-oriented approach.
• Familiarity with Open Dental are a plus, but not required.
  *** Dental Office Experience Required ***

What We Offer

• Competitive pay: $21–$25 per hour
• Paid time off and paid holidays
• Health reimbursement benefits for eligible employees
• 401(k) retirement plan
• Dental benefits
• Professional development opportunities
• Supportive, modern, patient-focused work environment

Why Join Middlebury Dental Center?

We believe great dental care starts with great relationships. Join a collaborative team where your communication skills, initiative, and commitment to patient care make a meaningful difference.

Interested? Apply today! We look forward to meeting you.

Skills:

• General Practice
• Scheduling
• Open Dental

Benefits:

• Dental
• 401k
• PTO

Compensation:

• $21-$25/hour