End User Computing Engineer
Argyle Infotech
End User Computing Engineer (AVD, SCCM, Intune)
Role: End User Computing Engineer (AVD, SCCM, Intune)
Location: Acceptable Locations: Alpharetta, GA; Charlotte, NC; Chicago, IL; Colorado Springs, CO; Conshohocken, PA; Dallas, TX; Denver, CO; Fargo, ND; Garden City, NY; Houston, TX; Jacksonville, IL; Lenexa, KS; Los Angeles, CA; Lubbock, TX; Morristown, NJ; Mt Juliet, TN; New York, NY; Purchase, NY; Topeka, KS
Duration: Long Term
Client: Sompo International (EST Zone Consultant preferred)
Rate: $70/hr on C2C
Visa: USC, GC, H1B
Key Responsibilities:
- Provide support for multiple Windows platforms in both physical and virtual environments (AVDs).
- Manage and support the Azure Virtual Desktop (AVD) environment, including creating images, deploying VMs, and monitoring performance.
- Maintain and update desktop images; modify SCCM task sequences as needed.
- Package, test, and deploy new applications; manage Microsoft and 3rd-party patch deployments.
- Develop automated solutions for deploying software packages, patches/updates, and workstation images.
- Provide 2nd and 3rd-tier technical support, including root cause and preventative analysis.
- Act as an escalation point for Deskside Support Services and End User Computing environment.
- Partner with Engineering teams to develop solutions and drive roadmap technology initiatives.
- Administer and troubleshoot Microsoft Autopilot deployments.
- Manage Windows Device Management policies using Microsoft Intune.
- Support PXE environment with 1E products and monitor alerts using CyberArk.
- Create, maintain, and expand technical documentation and knowledge base articles.
- Ensure high standards of quality, security, and compliance in all EUC operations.
Technical Qualifications:
- 5+ years of hands-on experience with Azure Virtual Desktop (AVD).
- 5+ years of experience as an Endpoint Operations Technician / EUC Engineer.
- Strong expertise in SCCM administration (patch management, imaging, MSI packaging, automation).
- Expert in Endpoint Protection Engineering and patch management (BIOS, firmware, OS, and applications).
- Working knowledge of Microsoft Azure, FsLogix, GPO, Active Directory, Intune, and PowerShell.
- Experience with application packaging (InstallShield or equivalent).
- Experience in software development life cycle (SDLC) methods.
- Proficient with Windows 10/11, AD structure, and Group Policy management.
- Familiarity with ITIL framework.
- Scripting (PowerShell, VBScript, SQL, batch) is a strong plus.
General Qualifications:
- Strong problem-solving, troubleshooting, and root cause analysis skills.
- Excellent communication skills (written and verbal).
- Ability to work collaboratively in a global enterprise environment.
- Demonstrated ability to drive process adherence, schedule attainment, and performance improvements.
- Education Bachelor’s degree from an accredited college or university (or equivalent experience).
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