Audiologist or Hearing Instrument Specialist (Ballston Spa, Schenectady, NY)

Join a team that’s redefining excellence in hearing healthcare. Starkey, is seeking a dedicated Audiologist or Hearing Instrument Specialist to serve our Ballston Spa, Schenectady, & Richmondville, NY community. At Starkey, we’re passionate about guiding patients through their unique hearing journey with compassion, innovation, and industry-leading technology. If you’re driven to make a difference and committed to delivering an exceptional Patient Journey Experience, we invite you to grow your career with a company that values purpose, teamwork, and professional development.

At Starkey Retail, we are setting a new standard for excellence in hearing healthcare through our commitment to the Patient Journey philosophy. This philosophy is driven by the unique needs of our patients and our dedication to guiding them in choosing the best hearing solutions to enhance their lifestyle and overall well-being.

This role is an employment opportunity with Northland Hearing Centers, Inc. (referred to as “Starkey Retail”), a wholly owned subsidiary of Starkey Laboratories, Inc. All Starkey Retail positions are covered under Northland Hearing Centers, Inc.’s benefit and compensation programs.

We are looking for an Audiologist OR Hearing Instrument Specialist that will be responsible for providing a quality Patient Journey Experience. Responsibilities include testing and diagnosis of hearing loss, fitting and sales of hearing products and accessories, counseling and follow up services and maintaining a successful and profitable office.

Schedule: 3 days Upstate Ballston Spa, NY (M,W,F) , 2 days Update Schenectady (T, TH). Coverage at Richmondville to be discussed.

Our Culture

• An experienced team built around a culture of professional growth and knowledge-sharing
• We celebrate innovation – providing our patients with the most innovative technology and the most effective hearing devices
• We serve with passion, purpose and excellence
• Total Team Approach – Our staff functions together as a cohesive group of hearing professionals. We coordinate the individual expertise of all staff members to provide the best possible care for our patients

You Will

• Ensure Patient Journey Experience is top priority
• Administer hearing test procedures in accordance with Starkey clinical protocol and applicable state and federal laws
• Conduct sales of hearing aids and accessories according to Starkey sales protocol
• Collaborate with Regional Manager/Director to oversee financial management of office
• Oversee new and retention marketing efforts for office, in coordination with National Marketing staff

You Will Need

• Valid State Licensure – license in good standing
• Knowledge of software systems including patient management software, NOAH and Inspire OS
• Ability to organize and execute a plan
• Good problem solving, analytical abilities, communication, organizational and interpersonal skills required

We are Proud to Offer

• A competitive compensation package that rewards performance
• A comprehensive benefits program which includes health insurance, dental insurance, vision insurance, paid time off, paid sick time, paid holidays, 401k with company contributions, company paid life insurance, hearing aid discounts, access to telemedicine services and more
• The chance to work with Starkey Hearing Technologies; The most innovative and ground-breaking hearing device manufacturer in the industry
• Marketing and administrative support on a local and corporate level
• Professional development, training, advancement opportunities

Salary and Other Compensation:

The target rate for this position is between $62,000- $93,000. Factors which may affect starting pay within this range may include: geography/market, skills, education, experience and other qualifications of the successful candidate.

This position is eligible for monthly uncapped commissions in accordance with the terms of the Company’s plan. 

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401 (k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid time off, 40 hours of paid sick and safe time, and 6 paid holidays annually.