Optical Supervisor

Store 1250, South Shore Plaza, Braintree, Massachusetts, United States of America Job Description Pay Class: Full Time Pay Rate: $19.58 - $25.94 per/hr The Role Optical Supervisor/ Assistant Manager is a leader and supporter of the business at Visionworks. This person models the Visionworks way and supervises the store in the absence of the General Manager. The supervisor also supports the General Manager in achieving store financial goals by demonstrating floor leadership, accountability, and providing associate team coaching and development to ensure a simple, human and bold patient and customer journey. Promote the store’s profitability and achievement of sales goals by holding self and team accountable to delivering daily, weekly, and monthly targets Role model and engage in all steps of Patient/Customer journey, as well as supervise and redirect associates in exam lane and sales floor Support GM in managing incoming traffic by coordinating and confirming doctor appointments, scheduled eyewear services, and ensuring all patient/customer’s needs are met Coach, motivate, and support associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience Use sound judgment to remove obstacles and find resolution in the patient/customer experience in partnership with General Manager Execute all broad operational activities to meet the store's financial and customer experience goals Qualifications HS Diploma, GED or equivalent experience required 1-5 years of supervisory experience required Benefits Vision Coverage 401(k) Savings Plan Paid Time off Milestone anniversary awards Medical, Dental for Full Timers And more! VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing. #J-18808-Ljbffr Visionworks of America, Inc.