Area Manager

Position: Area Manager Location: St. Louis, MO Job Id: 2224 # of Openings: 0 Reports to: Director of Operations Company Overview: GridHawk LLC is a premier provider of utility locating and other damage prevention services. Its mission is to keep communities safe by preventing damage to underground infrastructure. The company provides full‑service asset damage‑prevention and mitigation solutions on behalf of utility companies, supported by advanced technology including a proprietary Keystone 811 ticket routing and workforce management system. Job Summary The Area Manager is responsible for leading and driving employees within their team on key measurements: OTP, efficiency, and quality. The role ensures the team maintains and protects its area of coverage while following company policies, safety regulations, and client/state requirements. Primary Duties & Responsibilities Leading and providing the team with direction, focus, and support. Oversee daily scheduling of contractors and subcontractors. Route tickets to ensure optimized efficiency. Game plan to achieve daily production targets and provide help if needed. Review prior day’s documents and reports. Review daily expectations and safety messages and adjust as needed. Ensure all documents correctly comply with client regulations. Establish client quality assurance (resolve any problems if needed). Ensure all team members’ timesheets are correct and members are accounted for. Provide expertise on all job tasks including observing, locating, marking, and documenting pipeline locations underground and exposed. Dispatch and guide team members in their assignments, such as auditing, locating, verifying, and fixing problems for utility client plants. Engage with employees daily to ensure they have the tools, equipment, and support to do their jobs. Assist with the continued training and proper use of equipment for new hires and existing team members. Work with Corporate Support staff to communicate needs for LOA regarding recruiting, training, development, finances, employee relations, safety, and IT. Other duties as needed and assigned by higher level managers. Qualifications / Job Requirements Excellent communication skills. Ability to read and interpret print at a high level. Ability to teach and demonstrate proper techniques. Ability to resolve conflict between team members. High School Diploma or equivalency (GED). Multiple years of locating and pipeline technician experience. Multiple years (2‑3 years preferred) of supervising locating and pipeline technicians. Documentation of an excellent quality ratio within the locating industry. Pass a background screening (no violations within the last 3 years). Pass a DOT drug test. Physical & Safety Requirements Ability to lift over 50 lbs. Ability to walk/stand for multiple hours a day. Reasonable accommodations are made to enable individuals with disabilities to perform essential job functions. Benefits All employees are eligible to receive company benefits. Benefits are available to regular, full‑time employees who maintain an average of 30 hours worked per week. Health benefits are available the first of the next month following 30 days of employment. The 401(k) and matching program are available after a 90‑day introductory period. Health Insurance Term Life Insurance Short‑Term Disability Long‑Term Disability Vision Insurance Flexible Benefits Plan 401(k) Savings Plan (matched by the company) Technology & Equipment Company laptop and smartphone are provided to support work‑related duties. Compensation Salary and bonus are negotiable based on experience. GridHawk LLC is an equal opportunity employer. All employees have the ability to advance within the company. As a condition of employment, candidates must complete a background check, with no violations within the last 5 years, and pass a drug test. Job Type: Full‑time #J-18808-Ljbffr