Associate Manager, Customer Strategy
Quality Talent Group
Job Description
Job Description
Overview:
Recognized in 2024 by Seramount as one of the 100 Best Companies for Working Parents and Caregivers , the company also earned a place on the 2024 US Inclusion Index and Global Inclusion Index across 7 countries - Brazil, Canada, China, Germany, India, Japan, and the UK.
This is a global organization in the consumer health and personal care industry , with 135+ years of heritage , 22,000+ employees , and a presence across 100+ countries . Its portfolio includes iconic consumer health and personal care brands used by millions of people worldwide.
Benefits:- Competitive benefits package.
- Paid time off.
- Health insurance benefits, including coverage for doctor visits and mental health care.
- Retirement program.
- Employee Assistance Program (EAP) and mental well-being resources.
- Global exercise/well-being reimbursement.
- Adoption, fertility, and surrogacy benefits.
- Global parental leave.
- Paid company holidays and volunteer time.
- Learning and development opportunities.
- Minimum of a Bachelorâ€s degree
- Minimum of four years of prior experience in customer sales, category insights/management, analytics, shopper marketing/insights or related field in a consumer products environment
- Strong experience working with syndicated data (Circana/Nielsen), POS analytics and customer performance metrics
- Proven ability to translate data into clear, actionable customer strategies and narratives
- Intermediate to advanced Excel and PowerPoint skills are required; proficiency in Power BI or Tableau is preferred
- Lead development of customer‑specific strategies and activation plans aligned to brand and category priorities
- Synthesize insights from syndicated data (Circana/Nielsen), retailer data, POS performance, innovation tracking and category fundamentals to inform customer plans
- Serve as a strategic partner to Customer Development teams by delivering clear sell‑in stories, performance readouts and growth recommendations
- Own and deliver customer insights, line review support, and strategic deep dives (e.g., distribution gaps, innovation pacing, promo effectiveness)
- Partner cross‑functionally with Brand, Finance, Demand/Supply Planning and Commercial teams to ensure aligned execution and forecasting support
Vacancy posted 5 days ago
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