Support Engineer II

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about Solenis, please visit or follow us on social media. What You’ll Do Solenis is seeking a Support Engineer to join our team and support our water treatment operations. In this role, you will be responsible for ensuring that treatment chemicals and equipment are applied effectively, safely, and in a cost-efficient manner across customer sites. You will play a critical role in maintaining strong customer relationships and delivering high-quality service that supports the success of our treatment programs. Key Responsibilities: Conduct routine service visits, perform system testing, and ensure optimal performance of water treatment programs. Document all service activities through detailed reports and communicate findings to internal and external stakeholders. Maintain accurate records of onsite chemical inventory. Partner with Sales Account Managers to design, implement, and optimize water treatment programs. Troubleshoot technical issues at customer sites and support the development of corrective action plans. Identify opportunities for growth within existing accounts and assist with business development efforts at prospective sites. Analyze operational data to evaluate program performance and recommend improvements. Ensure all work is completed in a safe, compliant, and customer-focused manner. What You’ll Bring Bachelor’s degree in Chemical Engineering or a related technical discipline preferred. 2–5 years of experience in industrial water treatment or a similar field preferred. Ability to travel locally to customer sites on a regular basis. Physical ability to lift and carry up to 50 pounds as required. Strong analytical and problem-solving skills. Excellent communication skills, both written and verbal. Customer-focused mindset with the ability to build strong working relationships. What We Offer Competitive health and wellness benefits Ongoing professional development and career growth opportunities Paid time off and work-life balance support Competitive salary and performance-based incentives Retirement savings plan (401(k)) Company vehicle to support travel requirements Join Solenis and be part of a team that is committed to delivering sustainable solutions and making a meaningful impact across industries. We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you. At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team. Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at View email address on click.appcast.io The expected compensation range for this position is between $77,270.00 and $113,322.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law. At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation; comprehensive benefits, including medical, dental and vision insurance and a 401(k) plan; and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or in the field, consider joining our team. Solenis is proud to be an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against on the basis of disability. Not seeing a role that best fits your career goals? Introduce yourself to our Talent Acquisition team with a brief note on how you believe you can best apply your skills and bring value to Solenis. Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about Solenis, please visit or follow us on social media.